Maintains a professional image and exhibits excellent customer relations to patients, visitors, physicians, and co-workers in accordance with our Service Excellence Standards and Core Values.

Shall demonstrate leadership and commitment with respect to the quality management system by:

(a) promoting the use of the process approach and risk-based thinking

(b) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system requirements

(c) promoting improvement

Maintains confidentiality in talking with patients, upholding policies and setting an example.

PTO Approval Providers/Staff

Handles Customer complaints as appropriate

Review financials with providers and AVP monthly

Review daily, monthly, quarterly insurance/billing reports

Lead teams with

Operational Budget Goals

Human Resources

1. Handles HR issues with staff appropriately
2. Hire staff
3. Terminate staff with AVP
4. Oversee training of New Employees
5. PEP process when needed.

Provider (All CME, Onboarding, White Coats, Boards, Greenlight, Meetings, license)

Review, optimize, monitor all processes in office

Round on employees/waiting room as indicated by Service Excellence

Monitor CLIA, Shred, Hazardous waste usage, equipment, license

Set appropriate goals and discuss with AVP

Expectations are each Office Manager to be a leader in McLeod organization

Demonstrates a willingness to perform the duties of other department personnel when workload requires.

Qualifications /Training:

Basic knowledge of computer input.

Must be able to perform basic clerical functions.

Comprehend medical terminology.

Good spelling and number skills.

Clear, concise voice.

Licenses/Certifications/Registrations/Education:

Minimum of a High School Diploma/GED from an accredited school

WORK SCHEDULE

Full time

JOB LOCATION

Florence, SC, United States

POSITION TYPE

Full time