Job Description

POSITION SUMMARY

The Experience Coordinator position will work alongside and coordinate with other team members to support both the operational and administrative needs of the department. This position requires the ability to organize a variety of department projects, interact with multiple technology systems, contribute to the department knowledge base, and be a key partner to various stakeholders across the organization. This position will require active participation in in person and virtual meetings, forums and events across the organization and community.

PRIMARY ACCOUNTABILITES

• Active collaborator and participant in OOE forums and events across the organization and assist with planning as requested.
• Manages and executes projects for OOE and establishes responsible deadlines, prioritizes work plans, and manages time effectively.
• Manages and optimizes OOE project details and SharePoint sites.
• Data Analytics & Reporting in Various systems.
• Proactive research on experience best practices to support OOE and organizational key initiatives.
• Provides administrative support, including calendar management and department budget/purchasing tasks.
• Keeps leadership team informed of the status of activities, any issues, and review documentation on a regularly assigned schedule.
• Assist with developing and preparing reports, presentations, and other supporting documents for special projects in a timely manner.
• Generates innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential.
• Demonstrates financial acumen for managing budgets, reimbursements, and purchases.
• Demonstrates initiative and ability to work autonomously without close supervision.
• Completes correspondence, projects, and assignments as required within appropriate or agreed upon timeframes.
• Embraces ownership for key events and experiences, with direction from leadership.
• Performs all other duties as assigned to support the general operations and ongoing success of the organization.

Qualifications:

MINIMUM QUALIFICATIONS

• Education: Bachelor's degree in health care, business administration, information technology, training and development or a related field
• Work Experience: 2 years of relevant experience.
• Work Experience in lieu of education: 4 years of experience in health care, business administration, information technology, or training and development.
• Licensure: None required
• Certification: None required
• Knowledge/Skills/Abilities:
  • Microsoft Office - Outlook, Word, Excel, PowerPoint
  • Demonstrates excellent verbal and written communication skills.
  • Demonstrates excellent problem-solving skills.

PREFERRED QUALIFICATIONS

• Education: N/A
• Work Experience: 2-4 years of relevant experience.
• Work Experience in lieu of education: N/A
• Licensure: None required
• Certification: None required
• Knowledge/Skills/Abilities:
  • Highly motivated self-starter and able to work independently with minimal supervision.
  • Analytical, research, and problem-solving skills.
  • Highly organized, attention to detail, excellent time management skills, customer focused, professional communication skills.
  • Experience in creative content development.
  • Ability to prioritize effectively.

PHYSICAL REQUIREMENTS

• Physically agile; may require walking, standing running, bending, stooping, kneeling, climbing, or crouching frequently.
• Medium work that may include lifting or moving objects up to 50 pounds of force occasionally, with or without assistance.
• May require moving self in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders or over head.
• May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
• May be exposed to inside and outside environments with varied temperatures, air quality, lighting and/or low to loud noise.
• May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC Guidelines.
• Communicating with others to exchange information.
• Visual acuity and hand-eye coordination to perform tasks.
• Workspace may vary from open to confined, on site or remote.
• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.