Job Requisition: REQ2708
Employment Type: Full-Time
Shift: Days
Hours Per Week: 40 hours

Hiring range: Range: $17.17-$22.32
The actual compensation for this position will be determined based on experience and other factors permitted by law.

Responsibilities:
Greeting Patients:

• Welcomes patients and accurately enters their information into applicable systems.
• •Verifies the patient's identification. Uses proper identification and greeting when answering phone calls. Prioritize calls and messages, and route to appropriate person/department as necessary.

Patient Registration:

• Collects all patients' demographics in an accurate and efficient manner. Obtains all signatures as appropriate. Ensures a valid order is in the medical record if necessary.
• Coordinates and communicates with appropriate staff/department to obtain additional testing if needed (lab and/or imaging).
• Assists management with quality assurance as needed.

Insurance Verification:

• Obtains insurance information and scans card(s) into the medical record.
• Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check for Medical Necessity. Able to complete authorization requests as needed/appropriate.

Collections:

• Collection of patient co-pays and/or financial responsibility and record payments intomedical record. Complete cash reconciliation and deposits.

Medical Records:

• Maintain confidential medical records. Obtains records necessary for office visit.
• Process requests for medical information in accordance with established policies and procedures.
• Respond to patient request for medical records. Management of incoming and outgoing faxes.

Scheduling:

• Schedules medical office appointments and/or basic diagnostic testing and referrals when needed; physical, occupational or speech therapies; surgery and/or imaging services.

Required skills & Attributes:

• Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects ofthe job.
• Must be able to multitask while remaining professional, focused, composed and positive.
• Excellent customer service skills
• Displays integrity, friendliness, and compassion.
• Must be able to establish an appropriate and effective rapport with others.
• Demonstrates flexibility
• Takes initiative
• Able to work in a fast-paced environment .
• Embraces new opportunities to grow both personally and professionally.
• Effective critical thinking and problem-solving skills.
• Proficient with various Microsoft Office products (Word and Excel).Strong organizational skills.Effective interpersonal skills.
• Ability to take and follow direction in a positive and appropriate manner.Ability to work as part of a team and independently. Must be able to demonstrate effective andappropriate written and oral communication skills.
• Must be able to read and follow instructions. Must be able to speak, read, write and follow instructions in English.

Complexity of Work:

• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

Education:
• High School Diploma/GED required