Office Operations Assistant- OB/GYN practice
Amsterdam, New York
Employer: St. Mary’s Healthcare
Industry: Administrative and Office Support
Salary: $17.17 - $22.32 per hour
Job type: Full-Time
Job Requisition: REQ2983
Employment Type: Full-Time
Shift: Days
Hours Per Week: 40 hours
Hiring range: Range: $17.17-$22.32
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
Greeting Patients:
Patient Registration:
Insurance Verification:
Collections:
Medical Records:
Scheduling:
Required skills & Attributes:
Complexity of Work:
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment:
• Follows Standard Precautions using personal protective equipment as required.
Education:
• High School Diploma/GED required
Must be able to speak, read, write and follow instructions in English
Employment Type: Full-Time
Shift: Days
Hours Per Week: 40 hours
Hiring range: Range: $17.17-$22.32
The actual compensation for this position will be determined based on experience and other factors permitted by law.
Responsibilities:
Greeting Patients:
- Welcomes patients and accurately enters their information into applicable systems.
- •Verifies the patient's identification. Uses proper identification and greeting when answering phone calls. Prioritize calls and messages, and route to appropriate person/department as necessary.
Patient Registration:
- Collects all patients' demographics in an accurate and efficient manner. Obtains all signatures as appropriate. Ensures a valid order is in the medical record if necessary.
- Coordinates and communicates with appropriate staff/department to obtain additional testing if needed (lab and/or imaging).
- Assists management with quality assurance as needed.
Insurance Verification:
- Obtains insurance information and scans card(s) into the medical record.
- Demonstrates increased proficiency with insurance verification and verification tools and online resources. Check for Medical Necessity. Able to complete authorization requests as needed/appropriate.
Collections:
- Collection of patient co-pays and/or financial responsibility and record payments intomedical record. Complete cash reconciliation and deposits.
Medical Records:
- Maintain confidential medical records. Obtains records necessary for office visit.
- Process requests for medical information in accordance with established policies and procedures.
- Respond to patient request for medical records. Management of incoming and outgoing faxes.
Scheduling:
- Schedules medical office appointments and/or basic diagnostic testing and referrals when needed; physical, occupational or speech therapies; surgery and/or imaging services.
Required skills & Attributes:
- Ability to organize and establish day-to-day priorities while using critical thinking skills in all aspects ofthe job.
- Must be able to multitask while remaining professional, focused, composed and positive.
- Excellent customer service skills
- Displays integrity, friendliness, and compassion.
- Must be able to establish an appropriate and effective rapport with others.
- Demonstrates flexibility
- Takes initiative
- Able to work in a fast-paced environment .
- Embraces new opportunities to grow both personally and professionally.
- Effective critical thinking and problem-solving skills.
- Proficient with various Microsoft Office products (Word and Excel).Strong organizational skills.Effective interpersonal skills.
- Ability to take and follow direction in a positive and appropriate manner.Ability to work as part of a team and independently. Must be able to demonstrate effective andappropriate written and oral communication skills.
- Must be able to read and follow instructions. Must be able to speak, read, write and follow instructions in English.
Complexity of Work:
• Within scope of job, requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment.
Personal Protective Equipment:
• Follows Standard Precautions using personal protective equipment as required.
Education:
• High School Diploma/GED required
Must be able to speak, read, write and follow instructions in English
Created: 2024-08-27
Reference: REQ2983
Country: United States
State: New York
City: Amsterdam
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