Office Operations Associate

Introduction

Are you well organized and friendly? The Department of Transportation, Division of Transportation System Development, Southeast Region is looking to hire an Office Operations Associate. This position is located at the Waukesha State Office Building at 141 NW Barstow Street.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $39/month for single plans and $97/month for family plans after two months of employment)
• A casual office atmosphere, flexible work schedules, and telework options depending on the position's requirements
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here .

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.

Every day, WisDOT's Division of Transportation System Development plays the leading role in the upkeep and improvement of nearly 12,000 miles of state highways and bridges used by millions of people. You'll find that behind every barrel is a dedicated team from a wide array of backgrounds including engineering, planning, environmental services, public outreach, real estate, finance and many more. It can be a challenging job, but we think you'll find it's an awfully rewarding one, too.

We're looking for detail-oriented critical thinkers to help deliver a quality program to build, improve and maintain transportation infrastructure throughout the state. We encourage anyone at any point in any career to take a look at WisDOT opportunities and give some thought to how your skills and resume line up. Having a good attitude, a willingness to learn and a passion for creating lasting, impactful work will go a long way here. It's a big system with lots of opportunity and responsibilities.

Are you up for it? At WisDOT, you can Build the Future - NOW.

Position Summary

This position performs administrative program support activities including front door and mail services. This position often serves as the first contact for inquires and complaints concerning projects, traffic incidents, detours, conferences, meetings, etc. Considerable tact and decision-making when responding to customer inquiries is required of this position. This position leads the region's Fleet Management Program and the Employee Parking Program for a large and complex transportation region. As the Region's Fleet Coordinator, this position manages the region's fleet program for over 80 vehicles and pieces of equipment, located at different sites, requiring use of considerable judgment and initiative and directly impacting the success of effective management of region vehicle resources. This requires a working knowledge and application of region, division, department and state fleet policies and procedures. The position monitors the acquisition, assignment, usage and disposition of each vehicle in the fleet. It coordinates maintenance services through a vendor-managed online program with multiple vendors and requires considerable communication at the region and department levels. Additional functions of this position include administering the employee parking program. This position serves as back-up to miscellaneous administration tasks. This position also assists purchasing activities. This position oversees mail/package delivery support activities at multiple regional sites, recommends and implements Region policies as they relate to mail services, evaluates Region service needs to ensure adequate supplies, and monitors the postage meter. The position will train Region staff in mail and fleet services. This position maintains and controls the building stores inventory for approximately 350 staff.

Salary Information

This position is in schedule-range 02-10 with an hourly salary of $20.02, plus excellent benefits. A twelve month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States. WisDOT is not an E-verify employer.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

Certain positions within this Department may allow remote/work from home flexibility for a portion of their work schedule, depending on the needs of the position and the work unit. This topic and any remote work flexibility that may be available will be discussed in more detail in the interview process. For permanent positions that allow remote work flexibility, it is not anticipated that working outside of Wisconsin (or bordering cities) will be allowed because positions may need to report to office locations in Wisconsin on short notice.

Qualifications

A qualified candidate will have the following qualifications:

• Use of Microsoft Office Suite (Excel, Word, PowerPoint, Access) or similar software.
• Experience assisting internal and external customers by utilizing a variety of communication methods.

A well-qualified candidate will have the above criteria as well as:

• Experience performing general administrative duties including, but not limited to: typing, filing, answering phones, and forwarding calls, purchase of office supplies, processing incoming and outgoing mail.
• Customer support experience, this may include phone contact handling skills and answering customer questions
• Experience with a fleet management program. This may include general fleet management support activities, including policies, data entry, tracking, verifying and updating reports for internal use. Experience may also include making informed decisions regarding equipment maintenance and repairs.

How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

Your application materials are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on how to develop and what should be included in these materials, click here . For more information on the basics of the selection process and how the State of WI ensures fair and equitable treatment of all applicants, click here . The vast majority of applicants are able to outline their background and experience in their resume in 1-3 pages. Any resumes submitted with more than 10 pages will not be considered after page 10. If this job posting requires a letter of qualifications, the same limit applies.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. Questions related to the job and how to apply can be directed to Liz Nicolai at elizabeth.nicolai@dot.wi.gov or 262-548-5912. For general wisc.jobs user information and technical assistance, please see the wisc.jobs Frequently Asked Questions page.

Deadline to Apply

The deadline to apply is 11:59pm on Monday, September 23rd.