Office Syst Asst - Radiology (UPMC Shadyside & Hillman Cancer Center)

Pittsburgh, Pennsylvania

Employer: UPMC Senior Communities
Industry: Hospital
Salary: Competitive
Job type: Full-Time
Under the supervision of the Support Services Supervisor, this role provides clerical assistance to the Radiology Department at both UPMC Shadyside Hospital and Hillman Cancer Center. Responsibilities include scheduling radiology procedures using the ACD system, information system queue, and physician scripts. You will ensure that all data entered into the Radiology information system is accurate, including patient details, physician information, insurance, and billing. Excellent customer service and professionalism are essential in this role.

Responsibilities:
  • Enter data into the computer and process requisitions to confirm data entry.
  • Document patient demographics accurately.
  • Schedule exams accurately, both automatically and manually, from fax and from the radiology ACD queue.
  • Adhere to scheduling guidelines for gathering required exam information and conveying restrictions.
  • Participate in the training of new scheduling staff.
  • Review all imaging resources on a daily basis for open slots and potential scheduling errors.
  • Operate multi-line phone system and ACD telephone software.
  • Able to follow scripted radiology format accurately and completely.
  • Troubleshoot scheduling complaints and communicate all issues to the supervisor.


Qualifications:

  • High school diploma or equivalent.
  • 1 year work experience, preferably in a medical office setting.
  • Knowledge of medical terminology preferred.
  • Computer experience preferred.
    Licensure, Certifications, and Clearances:

    UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-08-22
Reference: 6276771827
Country: United States
State: Pennsylvania
City: Pittsburgh
ZIP: 15216

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000

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