Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description

Under general supervision and with latitude for independent judgement, the Onboarding Manager will be responsible for direct oversight of incoming Residents to Elmhurst Hospital on an annual basis, and will support other Onboarding functions throughout the year. Responsible for managing Onboarding Specialists/Residency Coordinators, and assisting in Facility & Central Office HR Operations related to recruitment, compliance, background, other related HR functions.

General tasks and responsibilities will include:

• Serves as the main point of contact with the Office of Graduate Medical Education (GME).
• Responsible for management and tracking of incoming first year Residents, and reporting on KPIs.
• Onboarding new hires, transfers, civil service processing, data entry, and review of employment documents.
• Partner with Background Investigation Coordinator to ensure all required background checks are completed
• Furnish Residents with Benefits, OHS appointment, and complete onboarding documents.
• Following-up with potential candidates regarding document submission and field any HR related questions.
• Act as the point of contact between the Residents and Program Directors and Coordinators.
• Reviewing onboarding documents for completeness including I-9, E-Verify, and other verifications.
• Review and process employment actions in PeopleSoft (new hires, promotions, salary adjustments, data changes etc.) and send corresponding notification letters. Ensuring tasks are completed accurately and timely; may perform transactional work in the absence of others
  • Support and supervise other HR staff including double checking qualifications, background, etc.
• Ensuring all relevant HR practices and policies are being followed
• Maintaining accuracy and integrity of PeopleSoft (HR system of record for employee data); ensuring all personnel files are maintained including via OnBase system.
• Ensuring all onboarding is done following standard work and policy; including obtaining all relevant clearances as part of background investigation process.
• Contribute to the maintenance of reports, including the recruitment pipeline
  • Assist with system-wide initiatives including Resident Onboarding and annual promotions
• Performing other related confidential duties as assigned, including participation in regulatory surveys

Minimum Qualifications

* Qualifications for Central Office.
** Qualifications for Health Care Facilities.
1. A Baccalaureate Degree in Management, Economics, Business Administration, Public Administration, Psychology or related field, with emphasis on personnel administration, employee and management relations or related discipline from an accredited college or university; and,
2. Five* or three** years experience in personnel management, employee relations, management or public administration, with at least three* or one** year(s) of progressively responsible experience in personnel management, employee relations programs, administration and benefits in a large public or private organization; and,
3. Comprehensive knowledge of theory and principles and their application to personnel administration in employee relations, including aspects of training, employee development, labor relations, knowledge of research design trends and developments in personnel, employee relations and general management fields; or,
4. A satisfactory equivalent of education, training and experience.

Department Preferences

• PHR or SHRM-CP
• Strong customer service skills
• Strong interpersonal skills
• Analytical and creative problem-solving skills
• Solid time management skills and the ability to work under pressure with tight deadlines
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals
• Experience working with union workforce
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team environment

Knowledgeable in:

• Residency Onboarding & Management
• Transactional Human Resources Programs
• Healthcare Human Resources
• Regulatory Survey process

If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs