Oncology Access and Administrative Lead - Hybrid - 131647
San Diego, California
Employer: University of California San Diego
Industry:
Salary: $30.22 - $44.02 per hour
Job type: Full-Time
Payroll Title:
AMBUL CARE ADMSTN CRD 2 CX Department:
La Jolla MCC Cancer Ctr Clinic Hiring Pay Scale
$30.22 - $44.02 / Hour Worksite:
Lightwave Avenue Appointment Type:
Career Appointment Percent:
100% Union:
CX Contract Total Openings:
2 Work Schedule:
Days, 8 Hour Shifts, Monday-Friday
#131647 Oncology Access and Administrative Lead - Hybrid
Extended Deadline: Fri 9/13/2024
Apply Now
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment : Apply by 8/21/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants : Apply by 9/3/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Current UC San Diego employees who apply by 8/26/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
This position will work a hybrid schedule, with the expectation to work onsite 3-4 days per week at Lightwave and remotely.
DESCRIPTION
Under the supervision of the Access Supervisor and Manager, the Oncology Access and Administrative Lead is responsible for supporting business operations, coordinating daily clinic activities as a float for Surgical (Medical) Oncology specialties, and supporting workflows of Administrative Services. This includes managing patient registration, verifying insurance eligibility, and handling authorizations. The role also involves managing multiple phone lines and voicemail, Right Fax, transcribing referrals into EPIC, uploading documents into Media, and coordinating referrals. Additional duties include tracking outside records and images, following up on triage protocols, scheduling new and return office visits, and rescheduling appointments during provider's absences.
The Oncology Access and Administrative Lead also plays a vital role in supporting faculty by managing meeting arrangements and calendaring, and coordinating weekly general tumor boards, which involves collecting and compiling pathology reports, slides, and films for each patient case, and organizing all patient clinical information in a presentable manner. Additionally, this role handles reimbursement processes for travel and other expenses, and assists with faculty re-appointments and the licensing process.
Additionally, The Oncology Access and Administrative Lead supports patient experience and quality assurance by overseeing staff performance to ensure compliance with policies and regulations. This includes conducting quality assurance for Registration Bypass Warnings and monitoring pending tasks such as Right Fax, Inbasket messages, and work queues. This role serves as the point of contact for escalated issues, effectively communicating with the appropriate leader(s) to resolve concerns.
The Oncology Access and Administrative Lead supports the Clinical Care Coordinator team by managing new employee onboarding, providing continuous training for existing team members, actively embracing employee engagement initiatives, and offering back-up support across teams. The role involves troubleshooting day-to-day administrative and IT issues and overseeing office supply purchases to ensure smooth operations. Additionally, the Lead supports the Access Supervisor and Manager by ensuring team coverage, managing timecard edits and attendance, and overseeing projects, improvement initiatives, and tier 1 huddle boards. The Coordinator also assists with protocol updates to improve team efficiency and effectiveness.
MINIMUM QUALIFICATIONS
Annual Full Pay Range: $63,099 - $91,914 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $30.22 - $44.02
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
AMBUL CARE ADMSTN CRD 2 CX Department:
La Jolla MCC Cancer Ctr Clinic Hiring Pay Scale
$30.22 - $44.02 / Hour Worksite:
Lightwave Avenue Appointment Type:
Career Appointment Percent:
100% Union:
CX Contract Total Openings:
2 Work Schedule:
Days, 8 Hour Shifts, Monday-Friday
#131647 Oncology Access and Administrative Lead - Hybrid
Extended Deadline: Fri 9/13/2024
Apply Now
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment : Apply by 8/21/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants : Apply by 9/3/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.
Current UC San Diego employees who apply by 8/26/2024 will have priority consideration for this position. Recruiters will refer qualified internal candidates after the first 7 days of the job posting. All qualified external applicants and additional internal applicants who apply after the priority date may have further consideration pending the results of the initial review.
This position will work a hybrid schedule, with the expectation to work onsite 3-4 days per week at Lightwave and remotely.
DESCRIPTION
Under the supervision of the Access Supervisor and Manager, the Oncology Access and Administrative Lead is responsible for supporting business operations, coordinating daily clinic activities as a float for Surgical (Medical) Oncology specialties, and supporting workflows of Administrative Services. This includes managing patient registration, verifying insurance eligibility, and handling authorizations. The role also involves managing multiple phone lines and voicemail, Right Fax, transcribing referrals into EPIC, uploading documents into Media, and coordinating referrals. Additional duties include tracking outside records and images, following up on triage protocols, scheduling new and return office visits, and rescheduling appointments during provider's absences.
The Oncology Access and Administrative Lead also plays a vital role in supporting faculty by managing meeting arrangements and calendaring, and coordinating weekly general tumor boards, which involves collecting and compiling pathology reports, slides, and films for each patient case, and organizing all patient clinical information in a presentable manner. Additionally, this role handles reimbursement processes for travel and other expenses, and assists with faculty re-appointments and the licensing process.
Additionally, The Oncology Access and Administrative Lead supports patient experience and quality assurance by overseeing staff performance to ensure compliance with policies and regulations. This includes conducting quality assurance for Registration Bypass Warnings and monitoring pending tasks such as Right Fax, Inbasket messages, and work queues. This role serves as the point of contact for escalated issues, effectively communicating with the appropriate leader(s) to resolve concerns.
The Oncology Access and Administrative Lead supports the Clinical Care Coordinator team by managing new employee onboarding, providing continuous training for existing team members, actively embracing employee engagement initiatives, and offering back-up support across teams. The role involves troubleshooting day-to-day administrative and IT issues and overseeing office supply purchases to ensure smooth operations. Additionally, the Lead supports the Access Supervisor and Manager by ensuring team coverage, managing timecard edits and attendance, and overseeing projects, improvement initiatives, and tier 1 huddle boards. The Coordinator also assists with protocol updates to improve team efficiency and effectiveness.
MINIMUM QUALIFICATIONS
- A minimum of six (6) years of related experience, education/training, OR, a Bachelor's degree in business, healthcare administration, or related area plus two (2) years or more of relevant experience.
- Experience working in a large, complex healthcare setting.
- Knowledge of ambulatory care clinic practice management including patient care workflows and processes.
- Demonstrated high-level administrative and clinical coordination experience in healthcare, with strong executive-level administrative skills.
- Experience with time-keeping and managing staff schedules.
- Experience in coordinating the schedules of multiple clinical providers, including managing and arranging complex calendars for meetings, surgical procedures, and appointments.
- Proven experience working with Health insurance companies and Community Medical Groups.
- Demonstrated knowledge and advanced level skill in word processing software applications (Word, Excel & PowerPoint).
- Demonstrated understanding of medical/scientific terminology.
- Clinical knowledge of clinic practice area.
- Ability to interact well with care teams, and all patients and families.
- Strong interpersonal skills to work effectively with faculty, staff and students within the Division, School, and external constituents. Ability to make appropriate decisions and maintain strict confidentiality.
- Demonstrated experience in a leadership role, with the ability to manage and support team members, ensure effective onboarding and training, and drive team engagement and performance.
- Experience in project management.
- Experience with Lean methodology.
- Prior Oncology experience.
- Proficiency with Epic EHR system.
- Must be able to work various hours and locations based on business needs.
- Hybrid work schedule with a minimum of 3-4 days onsite per week.
- Employment is subject to a criminal background check and pre-employment physical.
Annual Full Pay Range: $63,099 - $91,914 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $30.22 - $44.02
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Apply Now
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community .
UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
For the University of California's Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.
Created: 2024-09-11
Reference: 28478703
Country: United States
State: California
City: San Diego
ZIP: 92109
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