***Outstanding Temp Opportunity***

Title: Customer Service Representative
Pay: $24/hr.
Assignment Length: 1 Week Temp Assignment
Location: Plantation, FL or Miramar, FL
Schedule: 7am-11pm Including the weekend

• Must be flexible to work an 8-hour shift between this time frame.
• They must be flexible to last minute schedule changes

Contract: 1 week project

Tentative schedule
Fri - 6/28 Train full day
Sat - 6/29 Train half day, Production half day
Sun - 6/30 Production all day
Mon - 7/1 Production all day
Tues - 7/2 Production all day

Job Responsibilities:

• Inbound calls only

• Respond to and own consumer inquiries and issues

• Provide education and status on previously submitted pre-authorizations or pre-determination requests

• Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance

• Provide concierge and white-glove level service, removing burdens and providing end-to-end resolution for customers

• Serve as a single point of contact for the customer and form a strong relationship to support them

Required Qualifications:

• GED / High School Diploma (or higher) REQUIRED

• 1+ year experience in customer service REQUIRED
• MUST be able to commute daily on-site to Plantation or Miramar FL location

• Strong computer skills

• Will need background and education verification

For Immediate Consideration Email your resume, Phone number and available times to talk to Nicholas.Varela@remx.com

(Mention the FL On-Site CSR role)

Please apply online and we will review your resume and contact you.

If we have not contacted you after 10 business days, you may contact us at:

(602) 954-2045 or Sas.ccs@remx.com