Operations and Events Coordinator

The Operations and Events Coordinator will organize and work collaboratively to envision, plan, and implement MCAE's campus-wide signature events, including Kick Off and the Celebration of Achievement. The Coordinator will assist in the development and implementation of holistic support strategies, Living Learning Communities programming, and recruitment events and efforts. The Coordinator will supervise student staff and, with their support and in consultation with the Director, manage communications and front operations.

This position is a 100%, 12-month, annually renewable appointment in the academic professional personnel series (job code 9703MD, Stud Services Pro 3-SS Multidiscipline) and reports to the Director.

Duties and Responsibilities:

Supervision, Communications, and Front Operations (60%):

Supervision

• Lead the planning and coordination of MCAE undergraduate student staff hiring process including development of application and process, and facilitation of review process, in consultation with the Director.
• Coordinate all aspects of the MCAE Student Internship program in partnership with unit team members and in accordance with staff needs.
  • Supervise (interview, hire, train, direct the work of, evaluate) MCAE Interns.
• Coordinate annual nominations process for student awards and scholarships.

Communications

• Serve as primary staff lead of MCAE Newsletter and all social media platforms in collaboration with the Director and with support from MCAE Interns. This includes training and development in the area of various modalities including Canva, Mailchimp, Qualtrics, digital accessibility, and social media content campaigns.
• Establish regular and strategic communications timelines to promote MCAE events and work with the Intern team to develop accessible marketing and outreach.
• Update MCAE website and other forms of media as needed and/or at the direction of the Director.

Front Operations

• Provide management of MCAE space including but not limited to:
• Coordinate staffing (professional and student) needs and order swag for various tabling events as MCAE is invited by campus partners throughout the year.
• Manage Central email accounts and Google Shared Drive for MCAE.
• Manage ordering and maintenance of office supply stock of all physical spaces.
• Maintain all office subscriptions and memberships (e.g., Canva, Mailchimp, water, etc.).
• Provide 5-8 hours of coverage of MCAE front desk space each week.
• Responsible for data and file management that supports the unit, sustainability, and institutionalizing work.

Signature Events and Program Support (40%)

• Serve as the primary staff lead for all logistical aspects of MCAE's annual events/celebrations, such as Kick off and Celebration of Achievement, in partnership with the Director and unit team members. Responsibilities include, but are not limited to:
  • managing all related purchases, contracts, and space reservations
  • student staff recruitment, training, and development
  • coordinating the Kick Off curriculum planning committee
  • coordinating all efforts and programming with campus partners
  • developing some Kick Off curriculum
  • review the current Celebration of Achievement model and suggest and support the possible development of a new model
  • budget oversight in consultation with the Director
  • post-event reviews and analysis to assess/evaluate/improve experiences
• Build and maintain relationships with campus partners for ongoing collaborative programming, especially as it relates to post-Kick Off and pre-Celebration of Achievement efforts.
• Serve as MCAE Representative on the Welcome Week Advisory Board.
• Serve as an effective spokesperson and ambassador for MCAE to external and internal constituents, including but not limited to events for new and prospective students and their families.
• Ability to work evenings and weekends as needed to support events and programming.

Program Support

• Supports the development and implementation of MCAE's Living Learning Community (LLC) programming and Holistic Support programming.
• Develop and implement event planning templates for MCAE.
• Advise and support the Assistant Directors of LLC and Holistic Support with their programs, events, logistics, program budgets, and purchases.
• Hold one-on-one holistic support meetings with students (4-hours of appointment slots per week).
• Work in partnership with UMN community, unit team members, and student team to envision, develop, and implement continued programming and initiatives in alignment with MCAE vision and mission for 2nd-, 3rd-, and 4th-year students.
• Other duties as assigned.

Salary commensurate with qualifications and experience. Anticipated salary range is $58,000 -$63,000.

This position will primarily perform work on campus with the option to work hybrid.

Qualifications

Required Qualifications:

• Bachelor's Degree with at least 4 years of work experience in related areas of administration, event planning, and/or student support
• Able to clearly demonstrate knowledge and understanding of how to create strong academic support strategies for underrepresented, first generation, and marginalized students.
• Demonstrated understanding of equity and diversity as they intersect with student development, administrative work, and/or event planning.
• Excellent communication (verbal and written) skills.
• Computer competency with Google Suite, Microsoft Office Suite, and Adobe.

Preferred Qualifications:

• Masters Degree in Higher Education or related field.
• Three years of full-time experience working in a college or university academic setting.
• Experience working with Canva, Mailchimp, and/or Qualtrics.
• Experience supervising student staff.

About the Department

The Multicultural Center for Academic Excellence (MCAE) is a community-based space focused on the academic experiences of first-generation students, students of Color, and American Indian students. MCAE supports students from the beginning of their time at the university to achieve their academic aspirations.

We validate the multiple dimensions of identity our students hold and recognize the unique barriers and challenges they will encounter within predominantly white academic spaces. Our work aims to equip students to navigate this reality in meaningful ways.

Benefits

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

The priority deadline is Tuesday, August 20th, 2024.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).