Operations and Maintenance Systems Engineer

Description
Leidos is looking for an Operations and Maintenance Systems Engineer with strong systems and software experience to support a complex DHS effort. In this capacity, the Senior Systems Engineer will provide operations and maintenance (O&M) support on a mission-critical program supporting the CBP Passenger Systems Program Directorate (PSPD). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing travelers at the ports of entry (POEs) into the United States. In this position, the Senior Systems Engineer will work with the application teams, end-users, PSPD Divisions, and other infrastructure teams to support production issues.

**This position REQUIRES onsite support in Ashburn, VA, 2 times a week**

Required Qualifications:

• BS/BA degree and 8 years of prior relevant experience or a Masters' degree with a minimum of 6 years of previous relevant experience; or 4 years of experience in lieu of degree
• U.S. Citizen
• Experience with supporting applications within the AWS Cloud environment
• Experience with troubleshooting application production problems and providing solutions promptly
• Experience with monitoring production applications and databases
• Ability to analyze recurring problems and initiate solutions for preventing reoccurrence
• Experience in supporting O&M 24x7x365 operations including nights, weekends and holidays
• Knowledge of ticketing systems such as ServiceNow and JIRA

Desired Qualifications:

• DoS Top Secret or DHS Full-BI
• Solid experience with monitoring tools Dynatrace, Splunk, Kibana, and Grafana
• Configuration of hardware devices
• Experience with Linux and Windows scripting
• Software installation
• Experience with Agile/Scrum Methodology

Original Posting Date: 2024-09-04While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range: Pay Range $101,400.00 - $183,300.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos Leidos is a Fortune 500® innovation company rapidly addressing the world's most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com .
Pay and Benefits Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here .
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Commitment to Diversity All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.