The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced Operations Coordinator- Service/Repair located in Oakland, CA.

Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.

ESSENTIAL JOB FUNCTIONS:

• Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
• Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
• Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
• Tracks Operations systems and tool audits.
• Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department.
• Assists managers with safety meetings and maintains documentation.
• Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
• Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
• Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.

EDUCATION & EXPERIENCE:

• High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
• Some elevator repair administrative work preferred.
• Oracle database knowledge

Salary range $25-$33 per hour. The role offers a bonus based on individual and company performance. Benefits overview: health insurance, parental leave, wellness program, 401K, vacation pay, holiday pay, tuition assistance, free life insurance and disability insurance, among others.