The Worldwide (WW) Last Mile Design team supports Amazon's world-class network of delivery station facilities in North America and Europe and is responsible for the operational/process layout of every new station launched, the optimization of existing stations in the network, and the development of network-wide design standards.

We are looking for an Operations Engineer who will perform benchmarking of the operational/process layouts and designs of our delivery station facilities with the mission of continuously improving safety, cost, and efficiency. This includes benchmarking design standards and performance across regions, identifying unnecessary variation, and propagating best in class standards.

Key job responsibilities

• \tDeliver benchmarking projects that objectively measure and improve safety, associate experience, quality, and cost to serve in delivery station design and engineering, including: data collection, data analysis, recommendation development, and presentation of results and data-backed recommendations to senior leaders.

• \tAnalyze data and build authoritative reports.

• \tInfluence and collaborate with partner teams in developing and tracking closure on actionable findings.

• \tParticipate in cross-functional team workshops/Kaizens using LEAN methodologies to document existing systems and processes and develop scalable and sustainable solutions.

• \tDevelop and embody expertise on delivery station processes and design standards, including material flow, labor placement, conveyors, equipment, operations' modules, packaging profiles, physical building components, and site layout components.

• \tContribute to a culture of standardization using best practice sharing with Europe (EU) and North America (NA) counterparts.

• \tContribute to the creation and improvement of mechanisms to increase scale, speed, and quality of benchmarking projects within the team.

We are open to hiring candidates to work out of one of the following locations:

Bellevue, WA, USA

BASIC QUALIFICATIONS

- Bachelor's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field

- 3+ years of directly managing and responsible for multiple large projects experience

- Experience in Logistics, Distribution or Fulfillment processes

- Experience with benchmarking technical equipment and metrics

PREFERRED QUALIFICATIONS

- Master's degree in engineering, mechanical, operations, supply chain, business administration, or equivalent STEM field

- Experience working under pressure in a cross-functional organization

- Experience in Lean Management, Six Sigma and other operations engineer tools

- Experience with Microsoft Office products and applications

- Experience with financial and statistical modelling

- Project Management Professional (PMP) certification

- Strong quantitative and qualitative analytical skills, and excellent attention to detail

- Understanding of design and process engineering standards for Last Mile delivery stations

- Advanced knowledge of Microsoft Excel functionality

- Knowledge of Business Intelligence (BI) tools and processes, including setting up data pools and dashboards

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $61,300/year in our lowest geographic market up to $126,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

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