Temple University's Public Safety Department is searching for Operations Managers, Public Safety Dispatch ***Multiple Openings Available***

Become a part of the Temple family and you will have access to the following:
Full medical, dental, vision coverage Paid time off
11 Paid Holidays (including the day after Thanksgiving & winter break)
Tuition remission - eligible employees and their dependents can obtain a degree TUITION FREE
A generous retirement plan and so much more!

Salary Grade : T25

Learn more about the "T" salary structure here: https://careers.temple.edu/sites/careers/files/documents/T_Salary_Structure.pdf

A variety of important factors are reviewed by HR when considering salary, including job duties, the applicant's education and experience, all relevant internal equity considerations, department budget, and funding source.

Job Summary
The Operations Manager will work collaboratively with the Communication Center Commander. The supervisor will plan, organize, schedule, assign, evaluate, and directs the work of subordinate personnel; provides technical assistance in emergency communications; responds to inquiries and resolves problems raised by staff and other customers; and participates in the work of an assigned shift within the Communications Center.

The Operations Manager, works closely with police supervisory personnel, with other agencies, and with the public safety departments of other jurisdictions within the region in the coordination of operational efforts. Overall, supervision and direction are provided by the Communications Center Commander.

Must be available to work any shift (days, evenings, overnights) in a 24-hour, 7 day a week operation including weekends and holidays.

NOTE: This is an ON-SITE position. It does NOT support a hybrid work schedule.

Required Education and Experience
*High school diploma or equivalent

*3 Years dispatcher experience

*APCO certified Telecommunicator

*Communications Training Officer (CTO)

* Previous leadership experience

Required Skills and Abilities
*Monitoring and evaluating staff.

*Evaluating emergency situations and making decisions under pressure.

*Operating various communication and computer equipment such as radios, telephones and related software applications.

*Communication and interpersonal skills as applied to interaction with coworkers, supervisors, the general public, etc. sufficient to exchange or convey information and to receive work direction

Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs. The University has pledged not to discriminate on the basis of age, color, disability, marital status, national origin or ethnic origin, race, religion, sex (including pregnancy), sexual orientation, gender identity, genetic information or veteran status.

Compliance Statement: In the performance of their functions as detailed in the position description employees have an obligation to avoid ethical, legal, financial and other conflicts of interest to ensure that their actions and outside activities do not conflict with their primary employment responsibilities at the institution. Employees are also expected to understand and be in compliance with applicable laws, University and employment policies and regulations, including NCAA regulations for areas and departments which their essential functions cause them to interact.

Temple University's Annual Security and Fire Safety Report contains statistics, policies, and procedures related to campus safety. Go here to review: https://safety.temple.edu/reports-logs/annual-security-report

You may request a copy of the report by calling Temple University's Campus Safety Services at 215-204-7900