OPERATIONS RESOURCE SPECIALIST

Summary

The primary purpose of this position as an Air Reserve Technician (ART) is to manage operations resources to include serving as the Host Aviation Resource Manager; serving as the operations resource management (AFSC 1C0X2) functional manager; assisting in the administration of group executive support; and training reservist in the accomplishment of tasks set forth herein.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This is an Air Reserve Technician (ART)

Duties

Serve as the operations resource management functional manager/advisor for the Operations Group.

Oversee Rated Officer / Career Enlisted Aviator (CEA) flying programs to include monitoring all Aviation Position Identifiers (API) codes and Aviation Service Codes (ASC).

Direct, control and monitor the operation, maintenance, and training of the Aviation Resource Management System (ARMS) at the operations group level.

Direct the installation, testing, and evaluation of newly acquired computer systems for compatibility with reserve objectives, policies, plans, and concepts.

Develop quality improvement and problem-solving processes and tools to improve operations group management and administrative programs and procedures.

Requirements

Conditions of Employment

• Must be a United States Citizen
• Travel and relocation expenses will be paid
• Disclosure of Political Appointments is required
• Preferred Military AFSC and Grade:
• Position may or will require incumbent to Fly in military and/or commercial aircraft in the performance of temporary duty (TDY) assignments
• Required to meet and maintain Air Force Reserve requirements. Incumbent's regular assignments are primarily ART duties: however, the incumbent may be assigned some non-ART duties, generally not to exceed 30 percent of total responsibilities
• Position may require a background security investigation to determine suitability for employment and/or a security clearance
• Males must be registered for Selective Service, see Legal and Regulatory Guide
• Must be able to obtain and maintain a secret security clearance.

Qualifications

In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Group Standard for Administrative & Management Positions

SPECIALIZED EXPERIENCE: Applicants must have at least one year of specialized experience equivalent to the GS-7 level in federal service (or equivalent in other pay systems) in which equipped the applicant with the particular knowledge, skills, and abilities (KSAs) to perform successfully the duties of the position being filled. Specialized experience is experience which includes assisting in managing operations resources to include serving as Host Aviation Resource Manager; serving as the operations resource functional manager; assisting in the administration of group executive support; and training reservist in the accomplishment of tasks.

OR

EDUCATION: Two full years of progressively higher-level graduate education leading to such a degree; or master's or equivalent graduate degree in education or a subject area related to the position to be filled. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT TO VERIFY YOUR EDUCATION.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100 percent. To combine education and experience, determine the total qualifying experience as a percentage of the experience required for the grade level. Then determine the education as a percentage of the education required for the grade level. Finally, add the two percentages. The total percentage must equal at least 100 percent to qualify an applicant for that grade level. NOTE: YOU MUST SUBMIT A COPY OF YOUR TRANSCRIPT TO VERIFY YOUR EDUCATION.

To view qualifying educational requirements and/or combination of education, click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-administration-and-program-series-0301/

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of Aviation Resource Management System (ARMS) or equivalent system and other operations resource directives/instructions, policies, and procedures and skill and ability to operate ARMS and its system interfaces and to troubleshoot system problems.

2. Knowledge of aviation service eligibility directives, aircrew compliment and requirements.

3. Knowledge and experience in using personal computer (a variety of software and hardware, i.e., word processor, spread sheet, graphics) and computer security procedures.

4. Knowledge of pay and allowances.

5. Knowledge of and skill in the application of administrative policies, concepts, directives, and procedures and skill in applying analytical and evaluative techniques to the identification and resolution of unit issues.

6. Ability to effectively communicate verbally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

ARE YOU USING YOUR EDUCATION TO QUALIFY? If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Individuals on active duty may apply 120 days before separation date and should indicate in their application their military separation date. Reservists who are mobilized may submit a copy of their mobilization orders or a statement in their application stating they are available within 120 days.

Obligated Position:

This position is obligated to an individual with return rights from an overseas appointment. An obligated position is one to which an employee has statutory restoration rights based on active military service, compensable injury or disability when fully recovered, or return rights based on having served an overseas tour(s). When a position is obligated to an employee it means that he/she has entitlements to that position. In filling the obligated position, the selected employee is required to sign an agreement acknowledging that he/she is aware of the obligation and accepts the fact that he/she may be displaced under reduction in force procedures at a later time.

Interagency Career Transition Assistance Program (ICTAP): For information how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Military Spouse Preference (MSP) Eligible: MSP applicants, if determined best qualified, must be selected and placed at the highest grade for which they applied. You must include a completed copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for MSP. Click here to obtain/download a copy of the DD Form 3145-4, Military Spouse PPP Self-Certification Checklist.

Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement.

All Federal Employees are required by PL 104-134 to have federal payments made by Direct Deposit.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Please note if duplicate/multiple application materials are submitted, we will consider the most recent submission as the one of record. If you do not meet the screen out questions, you will not receive any further consideration. Please follow all instructions carefully. Errors or omissions may affect your rating.

You will be rated under Category Rating procedures based on the extent to which your experience meets the Knowledge, Skills and Abilities for the position and rated as shown below. Additional points are not added for veterans' preference; however, preference is still applied. Applicants eligible for veteran's preference will receive selection priority over non-veterans within the same quality category. Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. To determine if you are qualified for this job, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire. You will receive a rating based on your responses to the assessment questionnaire. The rating is a measure of the degree to which your background matches the knowledge, skills, and abilities required of this position. If after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, your rating can and will be adjusted to more accurately reflect your abilities.

If you meet the qualification requirements, your application will be placed in one of three categories: Best Qualified- Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for announced position. Highly Qualified- Candidates in this category possess good skills and experience above the minimum requirements for announced position. Qualified- Candidates in this category meet the minimum experience requirements for announced position.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents are required:
  
  1. Resume - Work experience sections must show inclusive dates (month/year) and number of hours worked per week (if part-time). If in a Reserve component, you should also identify any man-days or active duty days (total number of days) within the corresponding work experience block, if applicable. Additional information on what your resume must contain can be found on the following link: http://www.afrc.af.mil/Portals/87/documents/jobs/FEDERAL-JOB-INFORMATION-MARCH-2018.pdf.
  
  2. Occupational Assessment Questionnaire
  
  3. Other supporting documents:
  
  Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:
  
  COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.
  
  Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).
  
  If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.
  
  Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.
  
  For Additional details on veteran's preference, please refer to the OPM VetGuide at http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/
  
  The above mentioned forms may be obtained from the Air Force Reserve website at http://www.afrc.af.mil/AboutUs/JobOpportunities.aspx.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  The complete Application Package must be submitted by 11:59 PM (ET) on 09/06/2024.
  
  To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12528691
  
  To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
  
  To apply for this position, you must provide a complete Application Package which includes:
  
  1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."
  
  • It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
  • If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
  • For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
  
  2. A complete Application Questionnaire
  
  3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
  
  PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
  
  Human Resources WILL NOT modify or change any answers submitted by an applicant.
  
  Agency contact information
  
  Total Force Service Center
  
  Phone
  
  1-800-525-0102
  
  Email
  
  DO.NOT.EMAIL@CALL.ONLY
  
  Address
  
  AFRC Non-ART Locations
  
  550 C Street W
  
  JBSA Randolph AFB, TX 78150
  
  US
  
  Next steps
  
  Applications will be processed for rating after the close date of this announcement. Processing time for applications is several weeks from the close date of this announcement. Applicants will receive a Notice of Results (NOR) via email approximately 2 days after the announcement closes. The rating on this NOR will be based strictly on your answers to the questionnaire. You will receive another NOR via email once your application is rated by a Human Resources Specialist which may reflect a different rating from the initial notice. Qualified candidates may be referred to the selecting official for further consideration.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents are required:

1. Resume - Work experience sections must show inclusive dates (month/year) and number of hours worked per week (if part-time). If in a Reserve component, you should also identify any man-days or active duty days (total number of days) within the corresponding work experience block, if applicable. Additional information on what your resume must contain can be found on the following link: http://www.afrc.af.mil/Portals/87/documents/jobs/FEDERAL-JOB-INFORMATION-MARCH-2018.pdf.

2. Occupational Assessment Questionnaire

3. Other supporting documents:

Veterans Preference Documentation, if applicable - To successfully claim veterans' preference, your resume/supplemental data must clearly show your entitlement. If you are claiming Veterans' Preference, please see the information below:

COPY OF DD 214, CERTIFICATE OF RELEASE OR DISCHARGE FROM ACTIVE DUTY PROVIDED MUST IDENTIFY TYPE OF SEPARATION, CHARACTER OF SERVICE AND NARRATIVE REASON FOR SEPARATION.

Claims for 5-Point Veterans' Preference. Submit official documentation such as (1) a DD 214, Certificate of Release or Discharge from Active Duty - Member 4 copy (2) (2) Virtual MPF awards and decoration printout and Statement of Service Letter/DD-214; or (3) Statement of Service Letter or other form of certification signed by a Military Personnelist or other authorizing official (Commander of your unit or higher headquarters) who certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certification is submitted. The certification should also include your rank, dates of active duty service, the type of Discharge and Character of Service (for members in a Reserve component, the letter must clearly identify 180 consecutive days of active duty, not for training).

If selected, you will be required to submit a copy of your DD 214 prior to entering on duty.

Claims for 10-Point Veterans' Preference. Submit the following documents: (1) Standard Form 15, pages 1&2 (Revised Oct 13 or later; previous editions are unusable); (2) a letter from the Veterans Administration, dated 1991 or later identifying percentage of disability. The Employment Letter is the preferred supporting documentation which must be submitted with the SF 15. The Employment Letter can be requested through the Veterans Administration by calling 1-800-827-1000; and (3) a DD 214 Member 4 copy. If sufficient information is not provided, tentative preference may be granted based on 5- Point Veterans' Preference criteria as stated above.

For Additional details on veteran's preference, please refer to the OPM VetGuide at http://www.opm.gov/policy-data-oversight/veterans-services/vet-guide/

The above mentioned forms may be obtained from the Air Force Reserve website at http://www.afrc.af.mil/AboutUs/JobOpportunities.aspx.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

The complete Application Package must be submitted by 11:59 PM (ET) on 09/06/2024.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12528691

To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."

• It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
• If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
• For qualification determinations your resume must contain hours worked per week (if part-time) and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.

2. A complete Application Questionnaire

3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.

PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.

Human Resources WILL NOT modify or change any answers submitted by an applicant.

Agency contact information

Total Force Service Center

Phone

1-800-525-0102

Email

DO.NOT.EMAIL@CALL.ONLY

Address

AFRC Non-ART Locations

550 C Street W

JBSA Randolph AFB, TX 78150

US

Next steps

Applications will be processed for rating after the close date of this announcement. Processing time for applications is several weeks from the close date of this announcement. Applicants will receive a Notice of Results (NOR) via email approximately 2 days after the announcement closes. The rating on this NOR will be based strictly on your answers to the questionnaire. You will receive another NOR via email once your application is rated by a Human Resources Specialist which may reflect a different rating from the initial notice. Qualified candidates may be referred to the selecting official for further consideration.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request