Operations Specialist - Billing / Payroll / Onboarding
Toms River, New Jersey
Employer: Aveanna Healthcare
Industry: Business Operations
Salary: Competitive
Job type: Full-Time
Position Overview
The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location's clinical operational support activities.
Essential Job Functions
Payroll Activities:
- Weekly time sheets entries for caregiver staff visits which generates billing
- Audit weekly payroll reports and make timely payroll adjustments when necessary
- Process and close payroll each week according to guidelines
- Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines
- Prepare and maintain payroll files
- Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner
- Be primary point of contact for location caregiver payroll inquiries
- Establish an open line of communication and positive relationship with the Corporate Payroll department
Personnel Activities:
- Assist with caregiver onboarding activities; may be asked to assist with recruiting activities
- Ensuring all caregiver personnel files are secure, accurate and complete
- Verification and maintenance of caregiver credentials (licenses and certifications)
- Creating and providing monthly evaluation and skills report to Director(s)
- Coordinate with Corporate Risk Management and Leave of Absence
- Specialists on all worker compensation claims and return to work coordination activities
- Coordinate with People Services on all unemployment claims
- Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education
Caregiver Coordination Activities:
- Establish and maintain an orientation schedule for caregiver staff
- Maintain accurate and up to date contact list of all active caregivers, including mailing log
- Review and confirm weekly schedules according to branch location guidelines
- Mail monthly schedule to patient's home each month according to branch location guidelines
Office Support Activities:
- Scanning and/or filing of documentation and records
- Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member
- Mail distribution to appropriate staff member or department
- Process invoices according to branch location guidelines
- Office supply orders
- Perform special projects as needed
Requirements
- High school diploma or GED
- Proficient typing skills
- Proficient Microsoft Office skills
Preferences
- Payroll and/or human resources experience
- Private duty, home care or health care company experience
- Advanced Microsoft Excel skills
- Two (2) years general office experience
Other Skills/Abilities
- Must maintain company and employee confidentiality at all times
- Must maintain professional boundaries at all times
- Ability to remain calm and professional in stressful situations
- Attention to detail
- Time Management
- Effective problem-solving and conflict resolution
- Excellent organization and communication skills
Physical Demands
Must be able to speak, write, read, and understand English
Occasional lifting, carrying, pushing, and pulling of up to 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Environment
- Performs duties in an office environment with occasional field visits during agency operating hours
- Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
The Operations Specialist is responsible for providing top level customer service to internal and external clients as it relates to branch location's clinical operational support activities.
Essential Job Functions
Payroll Activities:
- Weekly time sheets entries for caregiver staff visits which generates billing
- Audit weekly payroll reports and make timely payroll adjustments when necessary
- Process and close payroll each week according to guidelines
- Prepare and ensure timesheets and nursing notes for corporate billing department are processed according to guidelines
- Prepare and maintain payroll files
- Review and audit weekly net profit reports and communicate discrepancies to management in a timely manner
- Be primary point of contact for location caregiver payroll inquiries
- Establish an open line of communication and positive relationship with the Corporate Payroll department
Personnel Activities:
- Assist with caregiver onboarding activities; may be asked to assist with recruiting activities
- Ensuring all caregiver personnel files are secure, accurate and complete
- Verification and maintenance of caregiver credentials (licenses and certifications)
- Creating and providing monthly evaluation and skills report to Director(s)
- Coordinate with Corporate Risk Management and Leave of Absence
- Specialists on all worker compensation claims and return to work coordination activities
- Coordinate with People Services on all unemployment claims
- Be primary point of contact for caregiver questions relating to company benefits, policies, procedures, education
Caregiver Coordination Activities:
- Establish and maintain an orientation schedule for caregiver staff
- Maintain accurate and up to date contact list of all active caregivers, including mailing log
- Review and confirm weekly schedules according to branch location guidelines
- Mail monthly schedule to patient's home each month according to branch location guidelines
Office Support Activities:
- Scanning and/or filing of documentation and records
- Assist in answering of incoming calls and ensuring accurate messages are taken and given to the appropriate staff member
- Mail distribution to appropriate staff member or department
- Process invoices according to branch location guidelines
- Office supply orders
- Perform special projects as needed
Requirements
- High school diploma or GED
- Proficient typing skills
- Proficient Microsoft Office skills
Preferences
- Payroll and/or human resources experience
- Private duty, home care or health care company experience
- Advanced Microsoft Excel skills
- Two (2) years general office experience
Other Skills/Abilities
- Must maintain company and employee confidentiality at all times
- Must maintain professional boundaries at all times
- Ability to remain calm and professional in stressful situations
- Attention to detail
- Time Management
- Effective problem-solving and conflict resolution
- Excellent organization and communication skills
Physical Demands
Must be able to speak, write, read, and understand English
Occasional lifting, carrying, pushing, and pulling of up to 25 pounds
Prolonged sitting, walking, standing, bending, kneeling, reaching, twisting
Must be able to sit and climb stairs
Must have visual and hearing acuity
Environment
- Performs duties in an office environment with occasional field visits during agency operating hours
- Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Vaccination Requirements
As an employer accepting Medicare and Medicaid funds, employees must comply with all health-related requirements in all relevant jurisdictions, including required vaccinations and testing, subject to exemptions for medical or religious reasons as appropriate.
Created: 2024-09-18
Reference: 198261
Country: United States
State: New Jersey
City: Toms River
Similar jobs:
-
Principal Business Development Specialist, Portal North Bridge, Compliance Operations
NJ Transit in Newark, New Jersey -
Operations Specialist
Insight Global in Robbinsville, New Jersey -
Senior Specialist, Operations Program Management
L-3 Technologies in Clifton, New Jersey💸 $111000 - $149000. per year -
Operations Support Specialist
Citizenship and Immigration Services in Newark, New Jersey -
Operations Specialist
Naval Air Systems Command in Lakehurst, New Jersey -
Staff Operations and Training Specialist
U.S. Army Reserve Command in Joint Base McGuire, New Jersey -
RA/QA Operations Specialist (PERM)
System One Holdings, LLC in Princeton, New Jersey💸 $50000 - $55000 per year -
Assistant Vice President Operations Oversight Specialist
BNP Paribas in Jersey City, New Jersey💸 $95000 - $115000 per year -
JOINT INTERFACE AND NETWORK OPERATIONS SPECIALIST
Air Mobility Command in McGuire AFB, New Jersey -
Principal Business Development Specialist Programs and Special Projects - Compliance Operations
NJ Transit in Newark, New Jersey -
Senior Specialist, Operations Program Management
L-3 Technologies in Clifton, New Jersey💸 $111000 - $149000. per year -
WM US Operations Restricted Securities Specialist
UBS in Weehawken, New Jersey -
FACILITY MAINTENANCE OPERATIONS SPECIALIST
Air Mobility Command in McGuire AFB, New Jersey -
74D Chemical Operations Specialist
Army National Guard in Mansfield Township, New Jersey