Reporting into the Operations Manager, the Operations Support Supervisor will support coordinating with Shipping and Receiving Clerks and Leadership in all inbound or outbound operations of a facility by ensuring flawless execution of area processes with adherence to SOPs/SWI's and responsible for process outputs of safety, quality, and performance. This includes order-fill, replenishment, shipping or receiving, and day-to-day operations from the front-end system, in a manner geared towards operational excellence.



RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

• 
  
  KEY RESPONSIBILITIES
  
  
  SUPPORT AND MANAGE TEAM OF SHIPPING AND RECEIVING CLERKS
  
  • Ensure all Standard Operating Procedures (SOP's) and Standard Work Instructions (SWI's) are being adhered to by Shipping and Receiving Clerks across 24/7 shift coverage. Processes performed include:
    • Order Management-Wave/Release orders for warehouse
    • Sign driver in and out of the facility; verifying all paperwork
    • Assign dock doors to the inbound and outbound loads
    • Maintain door accuracy and yard report for trailer inventory
    • Process Bills of Lading and associated shipping and receiving documents.
    • Reconcile inbounds with packing slips and coordinate drop lot activity
    • Coordinate moves on the yard for the spotter/yard jockey
    • Provide a strong level of customer service to internal and external customers
    • Maintain Inbound and Outbound Schedules
    • Work closely with shift management and leads to accomplish shift goals.
    • Report errors and/ or issues to appropriate member of leadership to ensure accuracy
    • Ensure effective and safe use of warehouse equipment.
    • Maintain safe and healthy work environment by following standards and procedures
  • Ensure productivity in warehouse to limited in interruptions
  • Coordinate with warehouse leadership team to ensure that products are unloaded, received, put away, selected, and loaded in the most efficient manner.
  • Plan, schedule to cover vacation, holidays, and other shift fill-ins, and coordinate employees needed to accomplish all warehousing activities
  • Monitor scheduling and workflow by balancing Clerks between all shifts
  • Monitor productivity and volume through the use of the labor management system
  • Manage employee performance through timely, consistent, and accurate performance reviews that serve to coach on expectations, reward above average performance, and identify and coach to high performance
• 
  
  PARTNER WITH KEY STAKEHOLDERS IN WAREHOUSE LEADERSHIP
  
  
  
  • Partner with Warehouse Leadership to reduce overtime by utilizing the Daily Planning Tool spreadsheet
  • Partner with Warehouse Leadership to work effectively with Transportation to maximize flow of receiving and shipping processes
  • Partner with Inventory Control to minimize warehouse shrink (product loss)
  • Partner with Safety Supervisor to observe and enforce all safety rules to eliminate accidents and injuries
• 
  
  OPERATIONS SUPPORT (TRAINING, PLANNING, AND ORDER MANAGEMENT)
  
  
  
  • Responsible for appearance, maintenance, and security of warehouse and equipment
  • Support the safety effort by working with the safety Supervisor to resolve safety issues
  • Understand and comply with all applicable company policies (i.e. attendance, Code of Conduct, Employee Handbook, etc.)
  • Ensure compliance with all applicable state/federal laws, regulations, and policies (i.e. OSHA (Occupational Safety & Health Administration), HACCP, AIB, etc.)
  • Additional responsibilities or special projects as requested

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• EXPERIENCE, KNOWLEDGE, & EDUCATION (IF APPLICABLE) REQUIRED
• 5 + years of experience in warehouse or inventory operations
• Strong mathematical and logistic operations skills
• Strong leadership skills to provide mentoring, training or corrective feedback
• Excellent verbal and written communication skills, including being able to prepare presentation materials and present the information one-on-one and in a group
• Strong computer skills in Microsoft Word, Power Point, and Excel
• Demonstrated analytical and organizational skills
• An understanding of computer ordering systems and other IT systems
• Fluent in English, additional language skills an advantage
• PHYSICAL REQUIREMENTS
• Ability to stand, walk and sit, stoop, kneel, crouch or crawl.
• Exposed to moving mechanical parts and outside weather conditions.
• Responsible for overall safety and safe operation of motor vehicle.
• Maintain safe and healthy work environment by following company standards and procedures
• Ability to lift 75 pounds frequently with mechanical assistance

• Travel 0-10%
• Permanent
• Benefits eligible

WHERE YOU'LL BE BASED

WaddellArizona, United States

United StatesRed Bull North America



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