This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

The Operations Technology Person (OTP) is responsible for maintaining and repairing the technology equipment in our 7 restaurants. The right candidate will be able to perform certain self-installs and OS upgrades without the need of a professional onsite technician. As new technologies are deployed, the OTP person is dedicated to providing the resources, tools, and support needed and ultimately ensures that the restaurant technology is optimal for growing sales and guest counts. They will help to ensure technology is looking great and functioning well for our customers and crew. OTPs are the in-house technology resources that can help troubleshoot point-of-sale technology issues and repair or replace equipment quickly, thereby efficiently reducing downtime for customers and crew. Through OTP communications, updated training, documentation, and knowledge refresh programs, the OTP will need to keep the operator informed about the rapidly changing technology landscape during weekly recaps.

Must have flexibility in availability due to some upgrades or equipment replacements needing to be done during late evenings or early mornings. You will also need to be available around the clock to troubleshoot over the phone during a system outage. Personal and reliable transportation with milage reimbursement to get to all 7 Locations is also a must.