Outreach Coordinator- School Based Services

Outreach Coordinator - School Based Services

OUR COMPANY:

Join an organization that is making a tangible, real-world difference in the lives of children with autism and other neurodevelopmental disorders. We empower each child on their unique and personal journeys with autism through Applied Behavior Analysis (ABA) therapy.

We believe that every child in need should have access to effective, affordable, and compassionate ABA services that help them live more independent and fulfilling lives.

We empower parents, connect families with well-trained and highly-qualified mental health professionals, and spread awareness about autism spectrum disorder (ASD) to strengthen our communities.

SCHEDULE:

• Type: On-site (remote work unavailable)

• Hours: Monday to Friday, 8:00 AM- 4:00 PM ET Monday To Friday 9:00 AM - 5:00 PM

• Location: Machester, NH

RESPONSIBILITIES & TASKS:

• Assist the School Based Services Department with any/all administrative duties as tasked
• Maintain contact with staff and provide support/assistance as needed when needed
• Performs localized research to locate potential referral partners and outreach targets
• Creates email templates and phone scripts to support mass outreach efforts
• Sends emails, makes cold calls, and tries to get meetings with key stakeholders
• Works with marketing to generate brochures, flyers, and other materials to support outreach
• Speaks with key partners to build referral partnerships and track new patients received through outreach work
• Maintains referral and local partnerships in the long term by communicating, sending thank you items, etc.
• Responsibilities are subject to change as the position evolves

KEY SKILLS & BEHAVIORS:

• Ability to handle multiple projects at one time and work with remote and in person team members efficiently

• Ability to communicate effectively through oral and written skills and work cooperatively with a variety of individuals and groups

• Strong decision-making skills

• Must be able to work effectively with patients and families of all ages and cultural backgrounds

• Ability to maintain customer service orientation and professionalism in all interactions

• Adaptability to changing situations in a calm and professional manner

• Ability to handle confidential information (HIPPA compliant)

• Proven to thrive in administrative environments

• Positive and encouraging in disposition

• Ability to maintain organization standards in a high paced environment

• Ability to navigate high stress conversations with tact / mitigate complaints / escalate to supervisor as needed

QUALIFICATIONS:

• Minimum 2 years working in an office-based setting

• Proficient in Microsoft Office (Outlook, Word, Excel, etc.) and related computer software

• Ability to communicate effectively

SALARY & BENEFITS:

Pay:

• $40,000- $45,000 per year

Benefits:

• 401(k)

• Health, dental, and vision insurance

• Paid time off