Syracuse University is actively hiring an Overnight Transportation Supervisor in its Parking & Transportation Services (PTS) department. This position will supervise and coordinate key transportation services provided by Syracuse University and a team of drivers.
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This position will report to the Transportation Manager and work in close collaboration with other members of the PTS management team. Areas of responsibility include but are not limited to, scheduling, routing, and event coordination, to provide safe, efficient, and high-quality transportation services to the University community.
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This position will have a high expectation to ensure optimal safety of vehicle operations and driver accountability. Duties will include coordinating coverage and filling shifts due to absences. Other duties include compiling ridership data and responding to customer requests.
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Qualifications
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• Associates degree or equivalent experience required.
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• Ability to maintain a valid NYS driver's license. A Valid CDL with endorsements is preferred.
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• Experience with vehicle communication, video, GPS, and routing systems.
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• Experience with managing staff.
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• Experience driving passenger vehicles with a CDL requirement.
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• Basic computer and administrative skills.
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• Upon hire, candidates must submit to drug screening.
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Job Specific Qualifications
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• Excellent customer service and communication skills.
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• Ability to work daytime, evenings, and weekends, with additional hours during events.
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Responsibilities
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• With a focus on exceptional customer service, using innovation and a solution-oriented approach, provides supervision and coordination of days, evenings, weekends, and overnight transportation services provided by Syracuse University drivers in the Department of Parking and Transportation Services.
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• Collaborates with the Manager of Transportation and other transportation supervisors on all Transportation and logistical areas including but not limited to, scheduling, routing, event coordination, to provide safe, efficient, and high-quality transportation services to the University community.
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• Supervise drivers for their particular shift (as few as 1 up to 10 or more) as assigned.
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• Manage schedules for daytime, evening, overnight and weekend driver shifts as necessary to ensure continuity of campus transportation services.
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• Required to work, coordinate, and supervise transportation staffing for and during events.
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• Focusing on consistency and operational efficiency, performs administrative functions including, but not limited to, performance management, documentation of hours worked, payroll entry and or approval and compilation of ridership data.
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• Responsible for coordinating coverage and filling shifts due to absences during daytime, evening, overnight and weekend schedules.
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• Oversight for the daily and preventive maintenance, cleaning and fueling of fleet vehicles.
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• Conduct regular vehicle inspections in accordance with applicable regulations and University policies.
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• Report and maintain log of incidents/problems through appropriate procedures established by the department; conduct root cause analyses to proactively address and prevent future issues.
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• Fuel vehicles in accordance with University standards.
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• Operate vehicle communication systems within guidelines of University policies.
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• Manage programming of routes in GPS tracking and map systems.
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• Other duties as assigned.
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Physical Requirements
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Not Applicable
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Tools/Equipment
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Not Applicable
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Application Instructions
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In addition to completing an online application, please attach a resume and cover letter.