One year of experience in the operation and/or maintenance of a park, historic site, golf course, or recreational facility. In addition to operations and maintenance, the following types of experience are also qualifying law enforcement or security, firefighting, environmental education, environmental stewardship, natural resource management, forest management, wildlife management or preservation, or historic preservation or interpretation, OR

One year of military service in any of the military branches; OR

An Associate's or higher-level degree, or 60 credit hours of college level coursework; OR

Completion of an appropriate two-year technical / trades school program or two years' experience as a trade's assistant under the supervision of a skilled tradesperson

*If verifiable, we will accept and prorate appropriate part-time and volunteer experience.

Duties Description Under the direction of the Historic Site Manager, the selected candidate will perform a variety of tasks to support the site's operations. Duties include, but are not limited to:
• Recruiting, scheduling, communicating with, evaluating, and training volunteers; maintaining an updated database of all volunteers and their donated time and training levels; Coordinating tours and tour guides with visitor services staff to ensure excellent customer service and optimal public operations.
• Assisting staff with delivery and promotion of K-12 school lessons, creating and implementing child and family programs, assisting with promotion of the programs, and the associated transportation program.
• Acting as liaison between site, tourism partners and tour group operators, including scheduling, collecting payments, and gathering feedback/evaluations for group tour clients.
• Creating and disseminating promotional messages and materials for the site and coordinating collaborations including press releases, fliers, social media posts, and eblasts.
• Acting as point-of-contact for managing and updating individual tours using site's online booking interface (currently Bookeo.com) as well as for other scheduling mechanisms and platforms for events and programs; Ensuring (along with support from other site staff) that scheduling conflicts are avoided; Also presenting public tours and programs as needed, including costumed interpretation.
• Participating in weekly staff operations meetings for program and strategic planning of site operations.
• Communicating with event rentals coordinator, park staff, Friends staff, and volunteers to maintain optimal communication and coordination of all site/park activities.
• Collaborating with other staff on the coordination of holiday decorating; scheduling, assisting, and monitoring volunteer decorating activities; assigning interpretive and other staff to meet all safety, security and programmatic needs.
• Collaborating with visitor services and front-line staff to maintain optimal processes for customer service, such as the desk reference manual, POS systems, and housekeeping to maintain the shop and restrooms.
• Collaborating with other staff to maintain site's records on attendance, volunteer hours, program budgeting, and other public-operations processes; reporting to Historic Site Manager, region, and the Albany Office as needed on these metrics.
• Assisting with management of site's social media and online interpretation delivery as needed.

Additional Comments The posted hiring rate is the sum of the statutory hiring rate for CSEA Salary Grade 9 ($41,399) and the Mid-Hudson Adjustment ($1,650). The posted job rate is the sum of the statutory job rate ($50,884) and the Mid-Hudson Adjustment ($1,650).

OPERATIONAL NEEDS:
• Must possess and maintain a valid driver's license that allows the candidate to operate a vehicle in New York State as a term and condition of employment.
• Must participate in and complete training programs as instructed, including knowledge of all safety procedures and protocols for safety and security of all people and collections within the historic house
• Must have the ability to communicate effectively with other staff and park patrons.
• Must have the ability to supervise other employees.
• Must have the ability to communicate in writing and comprehend written material.
• Must be available to work nights, weekends, and holidays based on operational needs and emergencies.
• Must be highly organized and capable of generating and filing in an organized, easily retrievable fashion, correspondence, invoicing, and other documents.
• Must be fully capable and able to maintain all agency/region/site policies of building security to protect patrons, staff, volunteers, historic structures and the collections.
• Must be capable of maintaining site operations, public programs and responding appropriately to an emergency (patron injury, building evacuation, etc)
• Must have the ability to complete online research.
• Must maintain a level of confidentiality based on the general processes of the office, and abide by the laws, rules, regulations, and agency procedures regarding historic house museum.
• Must have familiarity with social media platforms and understand the appropriate promotional use of these media outlets.

ADDITIONAL SKILLS (PREFERRED BUT NOT REQUIRED)
• Experience-at a museum, school, historic house, tourism venue or recreational facility-with scheduling and coordinating tours, visits, and volunteer assignments.
• Research skills in American history, or Edwardian/Gilded Age history, including accessing primary and secondary sources through online resources.
• Ability to communicate and work effectively with young audiences.
• Experience with public speaking or tour delivery; proven ability with organizing and conveying a series of facts and concepts to diverse audiences.
• Experience with volunteer management, recruitment, and stewardship experience
• Experience with creating, promoting, implementing, and evaluating Child & Family, and/or K-12 school programs and/or knowledge of NYS Education Standards and experience with history and ELA curriculum
• Experience operating a point of sale (POS) system, retail sales experience, or Basic accounting and budget tracking experience.
• Fluency in Spanish/French/ASL

BENEFITS:
Generous benefits package, worth approximately 65% of salary, including:
• Paid Time Off:
o 44 days - 13 Vacation days, 13 Sick days, and 5 Personal Leave days, 13 Holidays.
• Health Care Benefits:
o Eligible employees and dependents can pick from a variety of affordable health insurance programs.
o Family dental and vision benefits at no additional cost
• Additional Benefits:
o New York State Employees' Retirement System (ERS) Membership
o NYS Deferred Compensation
o Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds
o Public Service Loan Forgiveness (PSLF)
o Paid Parental / Family Leave
Learn more about our benefits for permanent state employees, visit: https://parks.ny.gov/employment/benefits.aspx

Some positions may require additional credentials or a background check to verify your identity.

Name Pamela Malcolm

Telephone 845-889-8851

Fax

Email Address taconic.employment@parks.ny.gov

Address

Street Staatsburgh State Historic Site

75 Mills Mansion Drive, Road #1

City Staatsburg

State NY

Zip Code 12580

Notes on Applying APPLICATION PROCEDURE:

All qualified persons are invited and encouraged to apply.

It is the responsibility of the applicant to accurately describe their experience and demonstrate that they meet the minimum qualifications and agency operating needs.

If are interested in being considered for this position, you can obtain an Employment Application from your local park office, your region's administrative headquarters, or download an application from the NYS Office of Parks, Recreation and Historic Preservation website at: https://parks.ny.gov/documents/employment/FillableUpdatedParksEmployeeApplicationS1000Part1Taconic.pdf.

If you are interested in this vacancy, please forward your application and resume, if available, to -taconic.employment@parks.ny.gov with the subject line "Staatsburgh SHS - PW3". If you have any questions concerning the position, please contact Pamela Malcolm, at (845) 889-8851.