Job Description

Elliott Ace Hardware is a local, family-owned business started in Elm Grove, Wisconsin in 1957. We operate four Ace Hardware stores in the Milwaukee area, including Elm Grove, West Allis, Pewaukee, and Muskego.

General Summary
The Sales Associate assists the store manager in the overall store operations and the achievement of company goals and directives. Duties include but are not limited to the following.

Customer Service
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Provide positive representation of the store.
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Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
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Proactively assist customers in solving problems, moving, loading, and unloading of products within and outside of the store.
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Ensure all calls and pages are answered promptly, courteously and effectively.

Store Operations
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Assist with daily maintenance, orderliness and cleanliness of the departments and stock rooms.
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Ensure that weekly price changes, data maintenance, sign and label updates are completed timely and accurately.

Inventory & Merchandising
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Assist in ordering, receiving, checking in, transferring, and stocking of merchandise.
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Responsible for maintenance of back stock levels.
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Assist in presenting a clean and orderly departments, including all displays, end caps and promotional merchandise.

Leadership
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Lead by example; be approachable by all associates and customers.

Experience
• Experience within the retail hardware industry is helpful.

Benefits
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In-store employee discount
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401K matching (must be over 21 years old and work over 1,000 hrs. per year)

Requirements

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Must be able to work 26-30 hours per week. The ability to be flexible to changes in hours to cover vacations, illnesses, and extended hours.
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Requires standing, walking, lifting and climbing. Ability to lift 10 to 20 lbs. frequently and occasionally up to 50 lbs.
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Must be willing and able, with training provided, to operate all company equipment including but not limited to fork lift trucks, pallet jacks, platform lifts, computers, phones, and headsets.

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