Part-time Bilingual Insurance Receptionist Spanish
Lawrenceville, Georgia
Employer: StaffMyAgency LLC
Industry:
Salary: Competitive
Job type: Part-Time
Aquilas Zephir - State Farm Agency, located in Lawrenceville, GA, has an immediate opening for a Part-time Bilingual Licensed Insurance Receptionist - Team Member. Must have or obtain a Property and Casualty license prior to start date.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Hourly pay plus commission/bonus (based on experience and licenses)
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Bilingual (Spanish/English)
- Property and Casualty license
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Created: 2024-06-21
Reference: 483440486
Country: United States
State: Georgia
City: Lawrenceville
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