Part-Time Front Office / Customer Service
Winter Haven, Florida
Employer: StaffMyAgency LLC
Industry:
Salary: Competitive
Job type: Part-Time
Rob Semans - State Farm Agency, located in Winter Haven, FL, has an immediate opening for a Part-time or Full-time, Front Office / Customer Service- Team Member. No insurance experience is required as we will train the right person with the right attitude.
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
The main role is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Ideal candidate is a professional with a great attitude and outgoing personality! Someone who has 'never met a stranger,' has stellar computer skills, the ability to multi-task, works well with their peers, and has a true passion for helping others.
Responsibilities include but not limited to:
- Provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Manage incoming calls.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Provide excellent customer service.
- Base pay
- Monthly bonus based on performance
- Valuable experience
- Growth potential/Opportunity for advancement within my office
- Must be willing to obtain Property and Casualty insurance license.
- Strong phone contact handling skills and active listening.
- Comfortable with making outbound calls.
- Genuinely excited to help customers.
- Patient, empathetic, and passionately communicative; loves to talk.
- Ability to empathize with and advocate for clients when necessary.
- Strong Problem-solving skills
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Created: 2024-06-15
Reference: 590397164
Country: United States
State: Florida
City: Winter Haven
ZIP: 33881
Similar jobs:
-
Customer Service-Self Storage Manager
Public Storage in Fort Lauderdale, Florida💸 $14.00 per hour -
Customer Service-Self Storage Manager
Public Storage in Orlando, Florida💸 $13.50 per hour -
Customer Service Representative
Zimmer Biomet in Jacksonville, Florida -
Customer Service Concierge-PB3
BBA Aviation Plc. in West Palm Beach, Florida -
Sales Associate / Front Desk Customer Service
Orange theory in Fort Lauderdale, Florida -
Customer Service Representative - Complex Care - Lee Memorial Based - Scheduling Focused - 4, 10's
Lee Health in Fort Myers, Florida💸 $15.64 - $18.75 per hour -
Customer Service -Self Storage Manager
Public Storage in Stuart, Florida💸 $13.00 per hour -
Membership and Customer Service Specialist
Orange theory in Lake Worth, Florida💸 $12 per hour -
Customer Service-Self Storage Manager
Public Storage in Bradenton, Florida💸 $14.00 per hour -
Customer Service/Keyholder
CubeSmart in Boynton Beach, Florida -
Customer Service Representative- Bachelors Degree Required
RemX in Orlando, Florida💸 $21.00 per hour -
Medical Equipment Customer Service Representative
Rotech in Coral Springs, Florida -
Customer Service Representative - Bilingual English and Spanish
Aucera in Orlando, Florida -
Bilingual IT Help Desk Customer Service Representative
Innova solutions in Tampa, Florida💸 $23.00 - $25.00 per hour -
Customer Service/Keyholder
CubeSmart in Jacksonville, Florida -
Customer Service Representative
RemX in Orlando, Florida💸 $17 - $18 per hour -
PT - Customer Service Associate - Tallahassee
VidaCann in Tallahassee, Florida -
Sales Associate / Customer Service
Orange theory in Pompano Beach, Florida -
Customer Service-Self Storage Manager
Public Storage in Sarasota, Florida💸 $14.00 per hour -
State Farm Insurance Licensed Customer Service Rep
StaffMyAgency LLC in Davie, Florida