Teamster promotional priority runs from 3/14/23 - 3/21/23

Responsibilities
Customer Service
• Communicate and interact with co-workers, customers and others in a positive and respectful manner to provide positive public relations and customer service.
• Operate computerized cash register.
• Collect fees and parking tickets and keep them organized.
• Control parking of vehicles for best utilization of space.
• Report problems to appropriate parking personnel.
• Handle minor complaints.
• Answer questions related to automated pay machines, respond to or initiate inquiries, and explain policies and procedures.
• Demonstrate initiative and a willingness to help team members when necessary.
• Work independently as well as in a team environment.
• Respond positively to supervisor’s direction and customer concerns.
• Treat others with respect and consideration.
• Write and speak clearly and effectively.
• Monitor sound/video systems proficiency with equipment.

Quality Work and Productivity
• Perform quality work in an efficient and timely manner.
• Complete all work according to established University and PTS procedures and standards.
• Offer ideas and suggestions to increase efficiency and improve services.

Work Environment

The work is performed in both interior and exterior environments in University parking structures and lots.

Qualifications

Minimum Qualifications
• High school diploma or equivalent, with one-year retail experience in dealing with public and cash handling.
• Excellent communication skills.
• Ability to follow written and oral instructions.

Preferred Qualifications
• Experience in a parking program.
• Experience at a university or a campus setting.

• Ability to process cash and credit transactions in a timely manner.
• Ability to organize information from multiple sources to correctly process parking transactions.
• Knowledge of or ability to learn computerized parking system.
• Following and communicating University policies and procedures.
• Assisting in sustaining a culture of respect and accountability.
• History of strong and positive customer service experience.

How To Apply

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.