Pathways Recent Graduates Program (Information Technology Specialist)

Summary

Plans and delivers customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements. Creates and/or maintains agency Internet/intranet Web site(s), including Web applications, and services including those supporting e-Government usage.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

(The duties described reflect the full performance level of this position)

Plans and delivers customer support services, including installations, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements.

Creates and/or maintains agency Internet/intranet Web site(s), including Web applications, and services including those supporting e-Government usage.

Performs or participates in a range of information technology (IT) management activities that extend or apply to an entire organization or major components of an organization. IT management activities include strategic planning, capital planning and investment control, workforce planning, policy and standards development, resource management, knowledge management, architecture and infrastructure planning and management, auditing, and information security management. Plans, develops, and implements systems and IT policy changes.

Requirements

Conditions of Employment

• U.S. Citizenship required.
• Subject to background/suitability investigation/determination.
• Submit all required documents and Online Assessment Questionnaire.
• Federal payments are required to be made by Direct Deposit.
• Requires registration for the Selective Service. Visit www.sss.gov.

Background check is required.

Applicants must be U.S. citizens or nationals.

DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

As a condition of employment, all male applicants born after December 31, 1959, must have registered for the selective service. If selected for this position, the applicant must sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.

The incumbent is required to receive the shipment of equipment and relocate to storage areas.

The incumbent is required to lift up to 50lbs.

Incumbent must be able to use a hand truck, dolly, climb ladder, and use of a flat bed.

Qualifications

Qualifying experience for the GS-9 level requires IT-related experience that demonstrates each of the following four competencies: Attention to Detail; Customer Service; Oral Communication; and Problem Solving; AND one (1) year of specialized experience equivalent to at least the GS-7 level. Specialized experience is experience that is in or directly related to the line of work of the position to be filled and that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position. Experience must be IT-related and may be paid or unpaid experience.
Example of specialized experience for positions at the GS-9 level, typically gained in the IT field or through performance of work where the primary concern is IT, includes experience that demonstrates knowledge of IT requirements and techniques in carrying out project assignments consisting of several related tasks, such as typically is the case in development of minor modifications to parts of a system on the basis of detailed specifications provided. Work involves analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Two (2) full years of progressively higher level graduate education, or a master's or equivalent graduate degree, at an accredited/pre-accredited institution that demonstrates the competencies/knowledge, skills, and abilities necessary to do the work of the position. Education must have included major study in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or course work in one or more of the identified fields that required the development or adaptation of applications, systems, or networks.
Click here to see the full Qualifications Statement.

Education

See Other Information.

Additional information

This position is being filled under the Pathways Recent Graduates Program. To be eligible for the Pathways Recent Graduates Program appointment, an individual must, within the previous 2 years, have completed a qualifying bachelors, masters, professional, or doctorate degree from a qualifying educational institution. Preference eligible veterans who were precluded from applying due to their military service obligation begin their 2-year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed 6 years from the date on which they completed their degrees (or certification). In no case may the USCCR extend a veteran's eligibility period beyond the sixth anniversary of the completion of the qualifying degree. In evaluating the candidates for the Recent Graduates Appointments, USCCR must use OPM Qualification Standards for the occupation and grade level of the position being filled. Participants in other agency's Recent Graduates Program are also eligible to apply to transfer from their current agency to the USCCR.

This vacancy announcement may be used to fill more than one vacancy for up to one year.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Relocation expenses are not authorized.
  
  A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual(vacation) leave; life insurance; incentive systems; subsidized transportation, flexible work schedule, training and development opportunities, family/worklife program, etc.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be rated based on your qualifications for this position as evidenced by the education, experience and training you report relative to this position which shows that you possess the knowledges, skills and abilities required. Paid or unpaid experience will be considered.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Relocation expenses are not authorized.
  
  A variety of health insurance plans; retirement system with investment options; paid holidays; paid sick and annual(vacation) leave; life insurance; incentive systems; subsidized transportation, flexible work schedule, training and development opportunities, family/worklife program, etc.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
  
  The Veterans Employment Opportunities Act (VEOA) allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a Veterans Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under the VEOA, in addition to the other required application materials, you must submit a copy of your DD-214 to the HR contact annotated in the vacancy announcement.
  Veterans who are disabled or who served on active duty in the Armed Forces during certain specified time periods or in military designated campaigns are entitled to preference over non-veterans both in hiring from competitive lists of eligibles and in retention during reductions in force. Preference does not have as its goal the placement of a veteran in every vacant Federal job; however, preference does provide a uniform method by which special consideration is given to qualified veterans seeking Federal employment. When applying for Federal jobs, eligible veterans should claim preference on their application or resume.
  To be entitled to preference, a veteran must have been discharged under honorable conditions which is documented on Member Copy 4 of the DD214. If the appropriate copy of the DD214 is not submitted and the discharge status is not confirmed, the candidate will not receive credit for their claimed active duty military service.
  If claiming 5 points, applicants must submit Member Copy 4 of their DD214. If claiming 10 points, applicants must submit Member Copy 4 of their DD214 and an SF-15 along with the documentation specified on the reverse side of the form. If the SF-15 is not submitted, the documentation required by the form verifying the service connected disability (e.g., letter from the VA confirming the disability) must be submitted in order to receive 10-point preference consideration. If you are claiming derived preference (relative of the veteran), you must submit Member Copy 4 of the DD214, the SF-15 and the supporting documentation specified on the reverse side of the form. All candidates must submit all other required application materials as specified in this vacancy announcement.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for US Commission On Civil Rights applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=ZZMOH.
  
  Agency contact information
  
  Janice Minor
  
  Email
  
  jminor@usccr.gov
  
  Address
  
  U.S. Commission on Civil Rights
  
  1331 Pennsylvania Avenue NW
  
  Washington, Dist of Columbia 20425
  
  US
  
  Next steps
  
  How to Apply: The method of applying for this vacancy is online via the Internet at https://www.avuedigitalservices.com/casting/aiportal/control/mainmenu. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. No other form of application will be accepted.
  Applicants submitting proof documents can electronically attach them, or scan and attach them, to the employment application.
  Applications and supporting documents must be submitted by 11:59 p.m. Eastern
  Standard Time on the closing date of the announcement to receive consideration.
  Applicants will automatically receive email acknowledgement of receipt of their online application.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.

The Veterans Employment Opportunities Act (VEOA) allows eligible veterans to apply and compete for positions announced under merit promotion procedures when the hiring agency is recruiting from outside its own workforce. To be eligible for a Veterans Employment Opportunities Act (VEOA) appointment, a veteran must be honorably separated and either a preference eligible or have substantially completed three (3) or more years of continuous active military service. If you are applying for a Merit Promotion announcement and wish to be considered under the VEOA, in addition to the other required application materials, you must submit a copy of your DD-214 to the HR contact annotated in the vacancy announcement.
Veterans who are disabled or who served on active duty in the Armed Forces during certain specified time periods or in military designated campaigns are entitled to preference over non-veterans both in hiring from competitive lists of eligibles and in retention during reductions in force. Preference does not have as its goal the placement of a veteran in every vacant Federal job; however, preference does provide a uniform method by which special consideration is given to qualified veterans seeking Federal employment. When applying for Federal jobs, eligible veterans should claim preference on their application or resume.
To be entitled to preference, a veteran must have been discharged under honorable conditions which is documented on Member Copy 4 of the DD214. If the appropriate copy of the DD214 is not submitted and the discharge status is not confirmed, the candidate will not receive credit for their claimed active duty military service.
If claiming 5 points, applicants must submit Member Copy 4 of their DD214. If claiming 10 points, applicants must submit Member Copy 4 of their DD214 and an SF-15 along with the documentation specified on the reverse side of the form. If the SF-15 is not submitted, the documentation required by the form verifying the service connected disability (e.g., letter from the VA confirming the disability) must be submitted in order to receive 10-point preference consideration. If you are claiming derived preference (relative of the veteran), you must submit Member Copy 4 of the DD214, the SF-15 and the supporting documentation specified on the reverse side of the form. All candidates must submit all other required application materials as specified in this vacancy announcement.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Applications for this position are being processed through an on-line applicant assessment system that has been specifically configured for US Commission On Civil Rights applicants. Even if you have already developed a resume in USAJOBS, you will need to access this on-line system to complete the application process. To obtain information about this position and TO APPLY, please click on https://www.avuecentral.com/casting/aiportal/control/toVacancy?referenceCode=ZZMOH.

Agency contact information

Janice Minor

Email

jminor@usccr.gov

Address

U.S. Commission on Civil Rights

1331 Pennsylvania Avenue NW

Washington, Dist of Columbia 20425

US

Next steps

How to Apply: The method of applying for this vacancy is online via the Internet at https://www.avuedigitalservices.com/casting/aiportal/control/mainmenu. If you do not have access to the Internet, you are strongly encouraged to visit your library, state employment commission, or a commercial establishment that provides Internet access to apply online. No other form of application will be accepted.
Applicants submitting proof documents can electronically attach them, or scan and attach them, to the employment application.
Applications and supporting documents must be submitted by 11:59 p.m. Eastern
Standard Time on the closing date of the announcement to receive consideration.
Applicants will automatically receive email acknowledgement of receipt of their online application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request