Patient Access Manager - FT Days

Description

Who We Are:

People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Valley View Medical Center is a state-of-the-art hospital, licensed with 52 medical/surgical beds, 16 emergency department beds, 12 acute rehabilitation beds, 12 intensive care beds, 6 major operating rooms and 2 endoscopy suites plus a modern cardiac catheterization and 8 delivery & post-partum unit with all private bed hospital in the area.

Where We Are:

The Tri-State area has sunshine almost every day of the year. The beautiful clear skies, breathtaking sunsets on mountains to the east and west of us, and a mixture of the Great Outdoors along Arizona's West Coast (the Colorado River) plus bountiful indoor activities provide something to do for everyone of any age.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

Position Summary: The Patient Access Manager is responsible for monitoring the overall functions of admitting, PBX, and all upfront collections with the MOB (Mobile Office Building) and ER (Emergency Department). The Patient Access Manager is also responsible for assuring staffing requirements are met for Admitting and PBX. The Admitting Coordinator has the responsibility of reporting incidents, patient and/or employee issues, work related accidents, and any other unusual events to the Patient Financial Services Director or Chief Financial Officer.

Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization.

Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements.

Creates and fosters an environment that encourages professional growth.

Ensures department stays focused on their important role in the continuum of care.

Coordinates with Credit and Collection staff the evaluation of patients' insurance coverage and determines whether the patients' benefits are exhausted.Maintains appropriate internal controls over accounts receivable and cash receipt functions; provides for thorough follow-through and resolution of complaints or problems received from patients, staff, other departments, administration, or medical staff.Assists other departments by developing admitting and registration procedures for new hospital programs.Represents the department on interdepartmental projects and committees. Directs the implementation of the institution's admission policy through the scheduling of patients for admission at the request of staff physicians; coordinates admitting procedures with activities of other departments and maintains harmonious interdepartmental relations.Represents the department on interdepartmental projects and committees; directs the implementation of the institution's admission policy through the scheduling of patients for admission at the request of staff physicians; obtains required provider numbers as needed for billing; provides training as needed for all staff members; communicates with staff, physicians, patients and insurance carriers, safeguarding the public relations of the hospital by consistent professional conduct; must have strong math skills.

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is a logical assignment to the position. This position description does not restrict the right of management to assign or reassign duties and responsibilities with and without notice.To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation.

Qualifications

Minimum EducationX High school diploma or equivalent x Preferred

Required SkillsMust have strong critical thinking skills with interpersonal, oral and written communication skills. Effective human relations skills are required for interfacing with team members, all levels of staff, physicians, patients, families and other contacts. Must possess the ability to effectively function in a stressful environment.

Certifications:X Basic Life Support (BLS) - American Heart Association X Preferred

Licenses: NA

Minimum Work ExperienceThree years experience in Admitting/Business Office management in a hospital setting with three years of supervisory experience strongly preferred.

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