A healthcare employer in Houston, TX is seeking a Patient Account Representative II to join their Pre-Service team, this position will be onsite in the Memorial City area. In this role you will be responsible for verifying insurance eligibility and benefits and ensuring all notifications and authorizations are completed within the required timeframes. The ideal candidate will have the ability to follow detailed work processes including but not limited to obtaining demographic information, following scripting, utilizing the appropriate reference tools, and obtaining insurance and financial information from patient or guarantor. Possess extensive knowledge of handling complex payor rules and requirements, coordination of benefits, reimbursement methodology including reference based pricing plans, continuity of care, worker's compensation, policy exclusions, specialized services, and obtaining letter of agreements. The ability to multi-task and navigate through multiple applications simultaneously is very important in this role.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

3+ years of Medical/Health Insurance Verification experience

Experience working for a hospital or medical office

Ability to navigate between multiple different systems

Critical thinking skills and ability to multitask

Ability to problem solve and deescalate situations with patients

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.