Patient Access Rep PRN

Description

At Los Alamos Medical Center, we work hard to provide high quality care that's continuously recognized for excellence. In the past year, we have earned numerous recognitions that show how we're both a great place for care and a great place to work! We have achieved an 'A' for our Leapfrog grade, have acquired Lifepoint Health NQP accreditation, Newsweek has named us a Top Hospital in NM, and have been honored for our Lifepoint Health Diversity Program. We are proud of our work and patient care. We invite you to come be a part of this organization.

The patient access representative ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.

Distributes and explains forms, documents, and educational handouts to patients or family members.

Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.

Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.

Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.

Qualifications

Minimum education

High school diploma or equivalent preferred.

Required Skills

Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

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