Patient Access Representative
Cincinnati, Ohio
Employer: Cincinnati Childrens Hospital Medical Center
Industry: Customer Service
Salary: $17 per hour
Job type: Part-Time
Expected Starting Salary: $17
SUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.
Location- 3430 Burnet Ave, Medical Office Building
Hours- 12:30pm-7pm M-Th with a Saturday rotation
Employee Status- Part Time
Primary Function- Registration
REPRESENTATIVE RESPONSIBILITIES
• Customer Service
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• Revenue Cycle Support
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
• Safety
Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• HIPAA/Confidentiality
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of your/the position.
• Compliance
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Qualifications:
EDUCATION/EXPERIENCE
Required:
• High school diploma or equivalent
• No directly related experience
Preferred:
Unique Skills:
• Skill
Computer and Windows software application proficient. Keyboarding/typing/mouse proficient
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability
SUBFUNCTION DEFINITION: Responsible for the timely registration and scheduling of patients for in-patient and out-patient services.
Location- 3430 Burnet Ave, Medical Office Building
Hours- 12:30pm-7pm M-Th with a Saturday rotation
Employee Status- Part Time
Primary Function- Registration
REPRESENTATIVE RESPONSIBILITIES
• Customer Service
Provides assistance and services to patients, families, staff and external agencies in the accurate completion of patient registration, admission and scheduling. Investigates and resolves customer requests, questions or problems according to CCHMC policies and procedures. Contacts outside representatives to request information or assistance in resolving problems.
• Revenue Cycle Support
Supports the Revenue Cycle, Health Information Management, and Regulatory by ensuring that the necessary data, information and forms are obtained and accurately entered into the appropriate system. Talks to management to explain system errors or to recommend changes to the system.
• Safety
Ensures patient safety by identifying the correct patient. identifying special needs and preparing isolation precautions for patients who have Infectious Disease indicators.
• HIPAA/Confidentiality
Maintains confidentiality, protects and safeguards patient/family personal medical and financial information at all times during collection, use and storage. Access only information and records necessary to perform the responsibilities of your/the position.
• Compliance
Completes and authenticates all documents and questionnaires that ensure compliance with regulatory agencies (JCAHO, CMS, ODH)
Qualifications:
EDUCATION/EXPERIENCE
Required:
• High school diploma or equivalent
• No directly related experience
Preferred:
Unique Skills:
• Skill
Computer and Windows software application proficient. Keyboarding/typing/mouse proficient
Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability
Created: 2024-08-27
Reference: 154096
Country: United States
State: Ohio
City: Cincinnati
ZIP: 45219
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