Patient Access Representative

We are currently seeking a Patient Access Representative to join a leading ophthalmology practice specializing in Retina care. We are seeking a compassionate and detail-oriented individual to provide exceptional support to our patients and ensure a smooth office operation.

Job Title: Patient Access Representative

Location: Altoona, PA (10% travel to Johnstown, PA)

Salary: $18 - $21 per hour, based on qualifications and experience

Hours: Monday to Friday, starting at 7:30/8 AM; end time varies based on patient volume

Key Responsibilities:

• Open and close the office daily
• Collect pre-files (patient records) from referring offices
• Determine visit urgency based on collected information
• Manage patient check-in and check-out processes
• Schedule appointments efficiently
• Collect payments (copays and self-pay) from patients

Qualifications:

• Experience in check-in and check-out processes is essential
• Excellent phone demeanor and strong communication skills
• Proficient computer skills are necessary
• Prior experience in ophthalmology is not required

If you are a motivated individual with a passion for patient care and possess the required skills, we encourage you to apply!

To Apply: Please submit your resume. If applicable, we will give you an introductory phone call with further details!