Patient Access Representative

Employer: Lifepoint Health

Industry:

Salary: Competitive

Job type: Full-Time

Description

Job Summary:

Responsible for the accurate registration of all patients seeking access to hospital services. Will also be responsible for answering and transferring calls to the appropriate departments. Assists in up front collections at time of service.

Job Duties:

Performs accurate and complete registration and admission of patients requiring access to hospital services.
Verifies insurance eligibility for all patients
Generates estimates on all eligible patients which may include calling insurance companies to obtain deductibles and co-pay for patient responsibility
Ensures that all actions are thoroughly documented on all patient accounts
Assists self-pay patients with up-front financial payments
Assists in the successful resolution of payment of the bill in the most expedient manner, while maintaining a current understanding of all options available including making payment arrangements and marketing financial alternatives to the patient
Handle with Care participation annually or CPI participation every 2 years.

Qualifications

Minimum Education

Required Skills

Excellent organizational, communication, interpersonal and problem solving skills. Knowledge of third party payer admissions and registration requirements, as well as general understanding of medical terminology and procedures

Minimum Work Experience

Previous clerical, collections and credit experience; knowledge of healthcare accounts receivable billing and collections, experience with automated systems applications

Created: 2024-09-01

Reference: 7457-11800

Country: United States

State: Tennessee

City: Hartsville