Patient Access Specialist

Hinsdale, Illinois


Employer: AdventHealth
Industry: Patient Financial Services
Salary: Competitive
Job type: Full-Time

Please attach a copy of your resume, license/certifications to your application-thank you!

All the benefits and perks you need for you and your family:
  • Benefits from Day One
  • Paid Days Off from Day One
  • Student Loan Repayment Program
  • Career Development
  • Whole Person Wellbeing Resources

Shift : M-F 8am-4:30pm

Location: Advent Health Cancer Institute, Hinsdale IL

The role you'll contribute:

Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests and receives payments for services, performs cashiering functions, clears registration errors and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed.

The value you'll bring to the team:
  • Proactively seeks assistance to improve any responsibilities assigned to their role.
  • Accountable for maintaining a working relationship with clinical partners to ensure open communications between clinical, ancillary, and patient access departments, which enhances the patient experience.
  • Provides timely and continual coverage of assigned work area in order to offer prompt patient service and availability for all clinical partner registration needs. Arranges relief coverage during extended time away from assigned registration area.
  • Meets and exceeds productivity standards determined by department leadership.


Qualifications
The expertise and experiences you'll need to succeed:
  • High school diploma or GED required.
  • Previous Oncology experience is a PLUS!
  • Call Center experience in a Healthcare Setting is highly preferred.

Created: 2024-09-10
Reference: 24031275
Country: United States
State: Illinois
City: Hinsdale



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