Patient Account Representative, Otolaryngology (FT, Days) - Jefferson Center City

• Carry out the clinical and administrative duties involving billing and reconciliation of accounts in the Department of Otolaryngology.
• Following up on payment with insurance payers and patients on outstanding accounts, expediting prioritized accounts to ensure prompt payment and minimal write-offs.
• Working closely with the Practice staff to collect accurate billing information and updates the computerized billing system.
• Monitoring to ensure all insurance are billed in a timely manner, identifying, posting and/or auditing payments to ensure EPM has received correct/expected payment from payers in accordance with contract terms, processing correspondence received from payers and patients and responding to patient and insurance inquiries promptly and courteously.

Qualifications

MINIMUM EDUCATION, EXPERIENCE, AND CERTIFICATION REQUIREMENTS

• High school diploma or GED required.
• Minimum of 3 years hospital or physician billing experience required.
• Minimum of 3 years in customer service required.
• Familiar with Medicare and Medicaid billing regulations required.

Conditions of Employment

Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.

Closing Statement

About Jefferson

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 42,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top healthcare systems in the country and the largest provider in the Philadelphia area, serves patients through millions of encounters each year at 17 hospitals and more than 160 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.