Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at various locations.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Job Description

PURPOSE OF POSITION:

A member of the revenue cycle process, the Patient Accounts Manager is responsible for oversight of the Managed Care/ Commercial Denials and Insurance Follow-up Unit. To ensure metrics for denials, follow-up, and billing are met resulting in revenue capture. The Patient Accounts Manager is responsible for staff development, identifying and creating training programs and references.

AREAS OF RESPONSIBILITIES:

Provide supervision for the Managed Care and Commercial, Denials, and Insurance Follow-up Units. Create, and assess, staff competencies through the Revenue Cycle process to address staff development.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

The identification of essential functions below is not intended to be an exhaustive list of all duties that may be assigned to this position, nor does it restrict the duties which may be assigned to the position within the revenue cycle process.
• Provide supervision for the Managed Care and Commercial, Denials, and Insurance Follow-up
Units
• Review EPIC dashboards, and reports daily in support of departmental goals
• Provide supervision over Managed care Outliers and UPL audit process
• Provide supervision for staff in absence or when requested by the Director
• Create, and assess, staff competencies through the Revenue Cycle process to address staff
development
• Adheres to new Finance/ Revenue Cycle procedures.
• Communicating with managers to identify training needs with-in the Revenue Cycle and mapping out development plans for teams and individuals.
• Use of the EPIC dashboards, and reports to provide daily management reports in support of
departmental goals.
• Adhere to Medicaid and Medicare billing guidelines
• Completion of periodic management-designated projects.
• All activities supportive of training and staff development
• Carries out all managerial directives, as outlined during internal desk audits / account reviews,
within an acceptable or provided timeframe.
• Demonstrates knowledge of policies and procedures, as outlined in the requirements of the
department, corporate guidelines or guidelines of other agencies.
• Be responsible for enhancing personal and professional development

Minimum Qualifications

A Baccalaureate degree from an accredited college or university with a major in accounting, finance, business administration, or related field; and,

Four (4) years of experience in accounting, finance or business administration of which two (2) years must have been in a responsible and managerial capacity in areas normally related to a hospital, medical center or health care facility; and,

Two (2) years of experience as indicated in Item #2 in areas related to the management of patients accounts or credits; or

A satisfactory equivalent combination of experience, education and training.

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs