Patient Benefits Representative

Insight Global is in search of a patient Benefit Representative. The ideal candidate would educate patients on what services are covered by insurance, copays, deductible, and out of pocket costs by working with the Pre-Service Coordinators to gather patient information prior to appointments. This candidate would be able to compassionately communicate financial obligations to patients. This representative would work with patients to create payment schedules and provide resources for financial assistance for out of pocket costs. They would work with social workers, doctors, APPs, for patient care coverage. Responsible for reviewing patient account balance, refund requests and adjustments, and ensuring information is properly and accurately documented.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

HS Diploma
3 years of pre-services coordinator experience
2 years of patient benefits experience
Good knowledge of CPT coding and HCPS coding manuals

Nice to Have Skills & Experience

Associates Degree in Finance, Business, or 4 years RCM preferred

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.