Patient Experience Rep-PRN
Atlanta, Georgia
Employer: Piedmont Healthcare
Industry: Professional
Salary: Competitive
Job type: Full-Time
Description:
JOB PURPOSE:
Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patients problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.
Required Hours: variable shifts and days of the week required
Qualifications:
MINIMUM EDUCATION REQUIRED:
High School Diploma
MINIMUM EXPERIENCE REQUIRED:
One (1) year of experience in customer service, preferably in a healthcare environment.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Experience working with complex customer service situations preferred.
Two (2) year college or Associates degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
JOB PURPOSE:
Serves as a liaison between the organization, patients, and patients' relatives. Responsible for communicating the patients problems, questions, complaints, and concerns to the appropriate staff members. Provides a specific channel for patients and families to obtain information, general assistance, complaint resolution and referrals to appropriate resources.
Required Hours: variable shifts and days of the week required
Qualifications:
MINIMUM EDUCATION REQUIRED:
High School Diploma
MINIMUM EXPERIENCE REQUIRED:
One (1) year of experience in customer service, preferably in a healthcare environment.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
ADDITIONAL QUALIFICATIONS:
Experience working with complex customer service situations preferred.
Two (2) year college or Associates degree with an emphasis in Social and Behavioral Science or Public Relations related field preferred.
Created: 2024-08-30
Reference: 1109642
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334
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