Patient Observer Sitters - Float to all Hospitals, varied shifts available

Job Description

POSITION SUMMARY:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship: by ensuring quality, timeliness and effectiveness of stroke care delivery for HRMC;

by providing supervision/observation of a patient when he/she requires a Form 52: Baker Act Declaration, Suicide Precautions are indicated, or any time it is determined that a patient's safety may be jeopardized without supervision/observation.

PRIMARY ACCOUNTABILITIES:

• Associates support engagement through adherence to the (I-CARE) commitments.
• Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that relates to the patient's condition
• Immediately alerts nursing staff of any impending safety issues
• Remains alert during entire shift
• Never leaves the patient unattended unless approved by the patient's nurse (from memorable customer experience)
• Utilizes clear and effective communication skills in professional interactions with all health care associates, patients and families
• Reports to the charge nurse/nurse assigned to patient at the beginning of each shift for expectations regarding specific behavioral and restraining instructions
• Reports a shift summary to the charge nurse/nurse assigned to patient at the completion of each shift
• Immediately reports clear, concise, pertinent information to the charge nurse/nurse assigned to patient that related to the patient's condition
• Immediately alerts nursing staff of any impending safety issues
• Remains alert during entire shift
• Maintains a professional, neutral position in all conversations with the patient and/or family
• Never leaves the patient unattended unless approved by the patient's nurse
• Respects patient's privacy and does not use patient's telephone or personal belongings
• Contributes to the patient experience as evidenced by positive patient satisfaction scores and HCAHPs scores for department/medical center and/or written compliments by patients/others as well as consistent performance of addressing patient needs hourly (i.e.: positioning, proximity, personal needs [restroom], pain/comfort)
• Completes bedside shift report with primary nurse and off going/oncoming Patient Observer
• Assists with patient care, at the request of the professional nursing staff, within own limitations and competencies

Qualifications:

QUALIFICATIONS REQUIRED:

• High School diploma or equivalent
• Must be able to speak/understand written and verbal instructions in the
  
  English language
• Must have reliable transportation to travel amongst all four Health First Hospitals