Patient Registration Coordinator Urgent Care Float PRN

Patient Registration Coordinator Per Diem - AdventHealth Centra Care Float Pool

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Whole Person Wellbeing Resources
• Pet Insurance*

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Per Diem

Shift: Hours of Centra Care operation are Monday-Friday 8am-8pm, and 8am-5pm on Saturdays and Sundays, and some holidays.

Location: Tampa Area

The role you'll contribute:

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

The value you'll bring to the team:

• Drives customer service initiatives by creating and owning the patient experience
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
• Verifies insurance eligibility and determines accurate up-front collection amount
• Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel
• Verifies diagnosis and procedural codes are entered into the Electronic Medical Record (EMR)

Qualifications
The expertise and experiences you'll need to succeed:

• High school diploma or equivalent
• Must maintain current CPR certification at all times. If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.
• Ability to establish and maintain effective working relationships with patients, employees, and others of diverse backgrounds
• Ability to communicate by reading, writing legibly, speaking and comprehending English effectively in order to carry out job requirements

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