Patient Registration Representative

Overview
Dignity Health Sierra Nevada Memorial Hospital is a 104-bed not-for-profit hospital located in Grass Valley California. The hospital has been providing compassionate quality health care to residents and visitors of western Nevada County since 1958. As an affiliate of the nationally recognized Dignity Health system we ensure the highest standard of health care to our patients and have access to important regional resources throughout the system including the Dignity Health Heart & Vascular Institute the Dignity Health Neurological Institute of Northern California and the Dignity Health Cancer Institute of Greater Sacramento. With 787 employees 101 active medical staff and 21 Emergency Department beds Sierra Nevada Memorial Hospital continually implements and upgrades its technology and recruits employees who understand the vital importance of kindness and compassion in the healing process.
Responsibilities

Position Summary:

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a

positive patient experience throughout the registration process.

Core Duties:

• Appropriate patient identification
• Collecting accurate and thorough patient demographic data
• Obtaining insurance information and verifying eligibility and benefits
• Determining and collecting patient financial liability
• Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

We offer the following benefits to support you and your family:

• Health/Dental/Vision Insurance
• Flexible spending accounts
• Voluntary Protection: Group Accident Critical Illness and Identity Theft
• Adoption Assistance
• Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
• Employee Assistance Program (EAP) for you and your family
• Paid Time Off (PTO)
• Tuition Assistance for career growth and development
• Retirement Programs
• Wellness Programs

Qualifications

Requirements:

• Minimum 1 year of experience working in a hospital Patient Registration department healthcare insurance company revenue cycle vendor and/or other revenue cycle related 2 years preferred
• Knowledge of charity care programs as well as the various government and non-government programs preferred
• High School diploma GED or equivalent
• Thorough understanding of insurance policies and procedures
• Working knowledge of medical terminology
• Able to perform basic mathematics for payment calculation
• Experience in requesting and processing financial payments
• Intermediate to advanced computer skills