Patient Service Rep- SNS Outpatient Centers Salem Per Diem
Salem, Massachusetts
Employer: Spaulding Hospital North Shore(SRN and SNS)
Industry: Admin/Clerical/CustService-Other
Salary: Competitive
Job type: Full-Time
Summary
Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.
Key Responsibilities
Qualifications
Qualifications and Experience
Education/Degree
Required
Preferred
Experience
Preferred
Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
Preferred
EEO Statement
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.
Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate and complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the patient's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed.
Key Responsibilities
- Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
- Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.
- Scheduling status is maintained daily and potential problems are addressed with corrective actions.
- Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.
- Patients are greeted, assisted and appropriate staff notified of patient arrival.
- Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
- Medical record setup, maintenance, and discharge are completed per center guidelines in a timely manner.
- Monthly patient satisfaction questionnaires are processed for current patients according to center standards.
- Customer service delivery is carried out to achieve stated goals.
- Insurance approvals and documentation are recorded in the medical record and computer system in accordance with center standards.
- Therapy charges are entered and reconciled as assigned.
- Additional department, organization, or network activities are completed per established objectives.
- PCC Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
Qualifications
Qualifications and Experience
Education/Degree
Required
- High school graduate required.
Preferred
- Associate's degree in medical administration
Experience
Preferred
- Two years experience in a medical/physicians office setting and/or experience with insurance benefits preferred.
Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
- Computer proficiency required. Microsoft office applications preferred with ability to learn new software.
Preferred
- Highly developed communications and interpersonal skills, working with diverse population.
- Work independently, be self-directed and contribute as a member of a team.
- Anticipates challenges and develops and implements strategies for addressing them.
- High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
- Attention to detail.
EEO Statement
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law. If you need a reasonable accommodation in coming to or participating in the interview process, please let us know.
Created: 2024-08-22
Reference: 3300861
Country: United States
State: Massachusetts
City: Salem
Similar jobs:
-
Registered Nurse (RN) - Per Diem - Waltham area
Mass General Brigham Healthcare at Home in Waltham, Massachusetts -
Medical Assistant - Amherst Urgent Care- Per Diem
Cooley Dickinson Hospital (CDH) in Amherst, Massachusetts -
Per Diem Nuclear Medicine Technologist
Brigham & Women's Hospital(BWH) in Boston, Massachusetts -
Receptionist - Shared Specialty Practice Per Diem
Emerson Hospital in Concord, Massachusetts -
Per Diem Medical Assistant, Sports Medicine - Wellesley
Newton-Wellesley Hospital(NWH) in Newton, Massachusetts -
LPN - Part Time & Per Diem !
Benchmark Senior Living in Billerica, Massachusetts💸 $35 - $39 per hour -
Per Diem Neonatal Nurse Practitioner (MSN)
Massachusetts General Hospital(MGH) in Boston, Massachusetts -
Registered Nurse - per diem Dissociative Disorders
McLean Hospital(MCL) in Belmont, Massachusetts -
Mental Health Tech, Per diem- Older Adult
McLean Hospital(MCL) in Belmont, Massachusetts -
Per Diem Vascular Ultrasound Tech - Haverhill
Mass General Brigham Community Physicians in Haverhill, Massachusetts -
Interventional Tech, per diem
Cooley Dickinson Hospital (CDH) in Northampton, Massachusetts -
Certified Home Health Aide, Per Diem), VNA of Cape Cod
Cape Cod Healthcare Inc. in Falmouth, Massachusetts -
Radiologic Technologist- Per Diem
Cooley Dickinson Hospital (CDH) in Northampton, Massachusetts -
Radiology Aide Per Diem
Salem Hospital in Salem, Massachusetts -
LPN/NURSE - PER DIEM
Benchmark Senior Living in Woburn, Massachusetts -
Scheduling Access Specialist (Per Diem) (Falmouth)
Cape Cod Healthcare Inc. in Falmouth, Massachusetts -
Surgical Aide/ Per Diem- Cardiovascular Center
Newton-Wellesley Hospital(NWH) in Newton, Massachusetts -
Sterile Processing Tech II Nights Per Diem
Newton-Wellesley Hospital(NWH) in Newton, Massachusetts -
Per Diem Registered Nurse, Express Care - Andover / Lawrence
Mass General Brigham Community Physicians in Andover, Massachusetts -
CT Technologist, Per-Diem
Massachusetts General Hospital(MGH) in Waltham, Massachusetts