Patient Service Representative - Access Center (remote from Maine)
Waterboro, Maine
Employer: Maine Medical Center
Industry: Clerical/Administrative Support
Salary: Competitive
Job type: Full-Time
Summary
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
- *** Remote option after onsite training is completed ***
- Position Summary
- The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general Access call center duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
- Required Minimum Knowledge, Skills, and Abilities (KSAs)
- Education: High school diploma or equivalent preferred.
- License/Certifications: N/A
- Experience: Previous medical office and customer service experience.
- Knowledge of customer service principles and techniques.
- Excellent professional judgment and decision-making skills.
- Excellent communication, interpersonal and customer service skills
- Ability to communicate calmly and clearly over the phone.
- Skill in using computer programs and applications include Epic and Groupcast.
- Skill in conflict resolution.
- Ability to maintain confidentiality.
- Ability to work independently and as a team member.
- Ability to maintain a professional manner even under stressful situations.
Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care, apply today.
Created: 2024-08-22
Reference: 190546
Country: United States
State: Maine
City: Waterboro
Similar jobs:
-
Customer Service Representative- Day Shift
Maine Medical Center in Portland, Maine -
Food Service Representative
Maine Medical Center in Rockport, Maine -
Patient Service Representative - Radiology
Maine Medical Center in Norway, Maine -
Insurance Specialist - Customer Service Representative- Behavorial Healthcare
Maine Medical Center in Portland, Maine -
Patient Service Representative - Physical Therapy
Maine Medical Center in Farmington, Maine -
Patient Service Representative, Primary Care
Maine Medical Center in South Portland, Maine -
Patient Service Representative (PSR) - Rockland Primary Care
Maine Medical Center in Rockland, Maine -
Patient Service Representative -Practice Float Pool
Maine Medical Center in Biddeford, Maine -
Patient Service Representative -Practices-Internal Medicine
Maine Medical Center in Norway, Maine -
Patient Service Representative, Orthopedics - Joint Replacement
Maine Medical Center in Falmouth, Maine -
Patient Service Representative (PSR) - Women’s Health & Oncology
Maine Medical Center in Damariscotta, Maine -
Patient Service Representative - Falmouth Primary Care
Maine Medical Center in Falmouth, Maine -
Patient Service Representative, Cardiology
Maine Medical Center in Scarborough, Maine -
Customer Service Representative
StaffMyAgency LLC in S PORTLAND, Maine -
Patient Service Representative - Family Medical Practice
Maine Medical Center in Portland, Maine -
Patient Service Representative (PSR) - Orthopedics & Sports Medicine
Maine Medical Center in Belfast, Maine -
Patient Service Representative - Pediatrics
Maine Medical Center in Farmington, Maine -
Patient Service Representative - Orthopedics
Maine Medical Center in Falmouth, Maine -
Patient Service Representative - Orthopedics and Sports Med
Maine Medical Center in Norway, Maine -
Patient Service Representative - ObGyn
Maine Medical Center in Norway, Maine