Patient Service Representative (PSR) - Family Medicine

Summary

This is a per diem - as needed position.

The Patient Service Representative serves as the first point of contact for patients when they enter our Pediatrics office. They greet and check-in patients, get patient information, collect payments, assist with necessary paperwork, and fulfill other customer service or administrative duties. We are looking for candidates with strong communication and administrative skills, a positive attitude, and a proven track record of reliability to support this busy and growing practice and contribute to the team.

Required Minimum Knowledge, Skills, and Abilities (KSAs):

Education: High school diploma or general education degree (GED) preferred.

License/Certifications: N/A

Experience: Six months to one-year medical office related experience and/or training preferred.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.

Ability to add and subtract two-digit numbers. Ability to perform operations using units of American money and weight measurements, volume, and distance.

Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.