Patient Service Representative

We are seeking a dedicated Patient Service Representative (PSR) to join our team at our Phoenix location. This role is essential in ensuring a seamless and positive experience for our patients.

Key Responsibilities
* Efficiently manage the check-in and check-out process, ensuring accuracy and a welcoming experience.
* Schedule patient appointments with attention to detail, accommodating preferences and availability.
* Collect and verify insurance information and copayments, ensuring all transactions are processed accurately.
* Greet patients warmly and assist them with any inquiries or needs they may have.
* Oversee the waiting area to ensure it remains organized and that patients are comfortable.
* Handle both inbound and outbound calls professionally, addressing patient concerns and coordinating with medical staff as needed.

EMR System
* Athena

Required Qualifications
* High School Diploma or GED
* 6+ months of medical front office experience
* Strong interpersonal and organizational skills

Preferred
* Bilingual
* Experience with EMR systems, specifically Athena

Schedule
* Monday to Friday, 8:00AM to 5:00PM

Pay Rate
* $16 to $18 per hour