Patient Service Representative - Plastic Surgery - Del Mar
San Diego, California
Employer: The E.W. Scripps Company
Industry: Business Office
Salary: Competitive
Job type: Full-Time
At Scripps Health, you will experience the pride, support, and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Join a winning team supporting the Plastic Surgery department as a Patient Service Representative at our Scripps Clinic Del Mar location. The ideal candidate will thrive in a high patient volume environment and enjoy working and learning in a variety of areas while scheduling patient appointments, assisting our patients with the check in and check out process, answering phones, and monitoring the referral work queue. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for the following:
Qualifications
Required Qualifications:
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Join a winning team supporting the Plastic Surgery department as a Patient Service Representative at our Scripps Clinic Del Mar location. The ideal candidate will thrive in a high patient volume environment and enjoy working and learning in a variety of areas while scheduling patient appointments, assisting our patients with the check in and check out process, answering phones, and monitoring the referral work queue. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for the following:
- Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions.
- Responding to customer billing and payment inquires.
- Effectively managing the check-out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation.
- Scheduling and confirming appointments and entering appropriate insurance.
- Initiating and validating referrals/authorizations.
- Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership in order to resolve concerns.
Qualifications
Required Qualifications:
- Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
- Excellent communication and customer service skills.
- Strong organizational and analytical skills; innovative with ability to identify and solve problems.
- 2 or more years of experience in customer service or healthcare/medical office environment preferred.
- Previous experience with EPIC.
- Able to adapt, prioritize and meet deadlines.
- Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
Created: 2024-06-09
Reference: 242004065
Country: United States
State: California
City: San Diego
ZIP: 92109
Similar jobs:
-
Patient Service Representative - Oncology, San Luis Obispo
UCLA Health in San Luis Obispo, California💸 $28.23 per hour -
Field Service Representative
Orion Talent in Irvine, California💸 $70000 - $75000 per year -
Patient Service Representative - Motility Scheduler Digestive Diseases Westwood
UCLA Health in Los Angeles, California -
Customer Service Representative
StaffMyAgency LLC in Westlake Village, California -
Patient Service Representative - Oncology, San Luis Obispo (Part-Time)
UCLA Health in San Luis Obispo, California💸 $28.23 per hour -
Patient Service Representative
Dignity Health in Grass Valley, California -
Patient Service Representative - Float Pool - Encinitas Clinic
The E.W. Scripps Company in San Diego, California -
Patient Service Representative - South Bay Float
UCLA Health in Torrance, California💸 $28.23 - $40.44 per hour -
GUEST SERVICE REPRESENTATIVE II - POINT MUGU - FULL TIME (35-40 HOURS) (24000204)
Navy Exchange Service Command in Port Hueneme, California -
Territory Service and Sales Representative
Ecolab in Temecula, California -
Field Service Representative
Volt in San Diego, California💸 $24.00 per hour -
Patient Service Representative - Internal Medicine, Westwood
UCLA Health in Los Angeles, California💸 $28.23 - $40.44 per hour -
Patient Service Representative - Primary Care - 129487
University of California San Diego in San Diego, California💸 $26.18 - $32.54 per hour -
Patient Service Representative, Float - OBGYN (Santa Monica)
UCLA Health in Santa Monica, California💸 $40.44 per hour -
Customer Service/Inside Sales Representative
1120-Applied Industrial Technologies in Ventura, California💸 $18.00 - $24.00 per hour -
Patient Service Representative - OB/GYN - Encinitas
The E.W. Scripps Company in San Diego, California -
Customer Service Representative
Safran in Carson, California💸 $33600 - $52800 per year -
Field Service Representative
Veolia in Sacramento, California💸 $35.33 per hour -
Patient Service Representative - Neurology - Rancho Bernardo
The E.W. Scripps Company in San Diego, California -
Service Support Representative - Parts
Altec in Pomona, California