Patient Services Rep-Gallatin Family Wellness

Description

Responsible for greeting patients; check-in, check-out, scheduling and managing telephones and messages. Collects and posts co-pays, deductibles and past due patient balances at the time of service.

Reports to: Market Practice Manager

Checks patients in and completes the intake process to include insurance verification and updating demographic information.

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Collects appropriate co-pays and communicates any financial liability to the patient.

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Organizes and sets up appointments for some of the providers as needed. Follows up on special function needs.

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Performs electronic chart pre-load process. Also scans documents to the patient electronic chart.

Qualifications

Minimum Education

High school diploma or equivalent required

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Required Skills

Promotes a team-oriented atmosphere and takes initiative in maintaining a tidy and safe clinical environment

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Minimum Work Experience

One year experience in a medical clinic; preferably in Family Practice or Specialty Clinic - Preferred

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Required Skills

Certifications:

Basic Life Support (BLS) from American Heart Association or American Red Cross is required within 90 days of employment, if not current upon hire

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