Job Description Summary

To receive and assign dispatch requests from departments to transporters. Provides scheduling backup in absence of Manager/Supervisor. Responsible for safe transport of patients, dispatch services and appropriate documentation of services

Job Description


ESSENTIAL FUNCTIONS

1. Answers the phone and dispatches services prioritizing needs of the nursing department.
a. Answers calls within three rings.
b. Monitors accuracy of calls received through PICIS order entry.
c. Logs calls received by phone or through Meditech immediately.
d. Accurately informs departments of patient departure and return to unit.
e. Informs departments of patient departure as soon as possible.
f. Provides back up coverage for sick call, etc., scheduling in the absence of supervisor and manager.
g. Insures all transporters on duty have assignments; i.e., equipment maintenance.
h. Reports issues, problems, etc., to Supervisor/Manager as needed.

2. Attends mandatory in-services as required by South Shore Health & Educational Corporation. CPR certified.
a. Bi-annually attendance at in-service mandatory; i.e., CPR.

3. Clarifies instructions and asks guidance when necessary
a. Transporters ask for clarification on each call as needed.

4. Procures needed supplies and equipment as needed in a cost-effective manner.
a. Supplies necessary for the running of the department are procured daily and weekly as necessary.

5. Enters and tracks appropriate information in the computer.

6. Transports patients in a safe, timely manner.
a. Picks up patients and transports to designated area within 18-20 minutes as noted in log.

7. Is courteous and professional at all times.
a. Transporters will maintain a professional, courteous attitude toward patient, co-workers and all departments daily.

8. Transports lab specimens from all areas (lab, ambulatory, etc.).
a. Lab specimens will be transported with universal precautions carried out.

9. Transports blood and blood products.
a. Universal precautions will prevail.

10. Transports pharmacy and STAT medications as needed.
a. Drugs will be delivered STAT to requesting units.

11. In time of emergency, brings code cart.
a. Immediately on hearing code 9 call, cart is brought to designated unit.

12. Discharges patients following proper procedure .
a. Upon notification of discharge, patient is safely brought to main entrance.

13. Transports x-ray reports, medical records and all other equipment necessary, O2, etc.
a. All medical records, x-ray, lab, etc., reports are brought to designated area as soon as possible.

14. Monitors the safety of the behavior management patient.
a. a. Checks for Blue For Behavior bar on Patient Room placard.
b. Places medical record (chart) in Blue bag for travel.

NON-ESSENTIAL FUNCTIONS

1. Other duties as required.

2. Ensures staff is properly uniformed and equipped.
Utilizes pagers and cell phones at all times.
Adheres to departmental policy and procedures with regard to general appearance and uniforms.

3. Ensures all rolling stock is maintained, including:
General cleaning of equipment (wheelchairs and stretchers)
General maintenance of equipment.
All logs updated.

4. Ensures Emegency Department has ample supply of wheelchairs and stretchers.
Ensures maintained and clean.

JOB REQUIREMENTS

Minimum Education - Preferred

Senior in high school or high school graduate preferred.

Minimum Work Experience

Previous hospital experience preferred.

Required additional Knowledge and Abilities

Ability to move or lift patients and equipment.