Payroll Specialist

Payroll Specialist

POSITION SUMMARY:
Provide excellent customer service to the company's U.S. stores, field management and other departments within the business. Verify, balance and audit payroll transactions. Primary responsibility will be customer service to our store associates by answering emails and research involving Kronos time reporting systems and ADP EV6 payroll systems.

RESPONSIBILITIES:

• Provide excellent customer service by responding to store employees/ management and addressing inquiries in a timely and professional manner
• Interact and partner with ADP (AE's payroll service provider), employees, all levels of field management, legal counsel, HR, IT and other departments in the company
• Communicate effectively concerning payroll policies/procedures and issues
• Perform verification and balancing functions, and research discrepancies as necessary to ensure the accuracy of payroll transactions
• Administer AE's time reporting systems to ensure the proper setup of FLSA overtime and other rules, and the timely collection of employee hours for processing in the payrolls
• Coordinate activities related to processing accelerated termination pays and issuing manual checks
• Manage direct deposit returns
• Ensure department confidentiality of sensitive information
• Assist with W2 emails and password reset within ADP EV6
• Assist with Canada Record of Employments (ROEs) as needed
• Perform other projects and duties as assigned

QUALIFICATIONS:

• Bachelor's Degree in Finance, Accounting, or a business related field preferred
• 2+ years of relevant work experience (payroll experience [specifically ADP] preferred)
• High degree of proficiency Gmail, Excel and ADP
• Strong analytical, prioritizing, interpersonal, and problem-solving skills
• Strong verbal and written communication skills
• Demonstrated collaborative skills and ability to work well within a team
• Ability to work in a fast-paced and deadline-oriented environment
• Self-motivated with critical attention to detail, deadlines and reporting