Peer Counselor - Level I

New York, New York


Employer: NYC Health Hospitals
Industry: BEHAVIORAL HEALTH ADULT CLINIC
Salary: Competitive
Job type: Full-Time

NYC Health + Hospitals/Metropolitan is the community hospital of choice for residents of East Harlem, northern Manhattan, and neighboring communities. The hospital provides culturally-sensitive care in a welcoming and hospitable setting, emphasizing primary care medicine and utilizing the latest advances in medical science. Metropolitan delivers high quality health services with compassion, dignity, and respect to all, without exception. Since its founding in 1875, the hospital has been affiliated with New York Medical College, representing the oldest partnership between a hospital and a private medical school in the United States. Metropolitan is a part of the NYC Health + Hospitals, the largest municipal hospital and health care system in the country.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Job Description
1. Comforts patients, reassuring them about recovery and explaining the process of how acute distress is addressed.
2. Provides orientation and support to piltients and collaterals_
3. Helps patients to understand their role in their own recoverv process.
4. Uses personal experience as a recipient of behavioral health services (including co-occurring/substance use background} in role-
• modeling recovery and providing hope for other recipients.
5. Assists patients in seeking clarification about the treatment and recovery process.
6. Engages patients and helps motivate thern to enter treatment and engage with care coordination.
7. Provides motivation to address ambivalence about change using basic motivational interviewing techniques.
8. Conducts overdose prevention trainings with patients and their families, including naloxone distribution.
9. Provides linkage to continuing care and community resources.
10. Conducts follow-up with patients after discharge.
11. Conducts outreach and connection to services for a period after discharge.
12. Assists with patient documentation, tracking, and follow up.
13. Works with OPD treatment team to facilitate engagement with clinic services.
14. Collaborates with staff in maintaining appropriate documentation.
15. Participates in supervision, department staff meetings, and other f)rogram review meetings.
16. Receives supervision and support from substance use! disorder treatment program and administrative leadershif). In addition, receives task supervision from team leads with whorn they work on other services_
17. Other duties as assigned.

Minimum Qualifications

Assignment Level I
For Assignments in Mental Health:
1. Satisfactory and documented completion of a formalized Peer Counselor/Specialist Training Program; and
2. Certification as a Peer Specialist (NYCPS) issued by the Peer Specialist Certification Board.
For Assignments in Substance Use:
1. Certification as a Recovery Peer Advocate (CRPA) issued by the New York Certification Board.
For all other Assignments:
1. A High school diploma or its educational equivalent; and
2. Satisfactory and documented completion of a formalized Peer Counselor/Specialist Training Program; or
3. One (1) year of full-time satisfactory experience working with consumers of mental health services as a peer
counselor/specialist, peer advocate or in related human services.

In addition, you can submit your resume to METCareers@nychhc.org with the Job Title and Job ID # of the job posting that you applied to in the subject line of the email.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

Created: 2024-06-01
Reference: 89046
Country: United States
State: New York
City: New York
ZIP: 10036


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