Peer Support Specialist-Crisis Center

PT Positions open on DAYS, EVES, & NIGHTS!

POSITION SUMMARY

Engage and collaborate with clients presenting for care at the Crisis Center. Provide continuity of care throughout the client's stay at the Crisis Center, developing a discharge plan and providing consistent follow up post discharge, to support and encourage engagement in services. Invite client's participation in the care process during a crisis, communicating clearly re: all options and aligning with the client's preferences whenever possible. Function as an integral member of the Crisis Center interdisciplinary team to maximize care for the clients.

EMPLOYEE BENEFITS

• 401K w/ 20% company matching
• 11 paid holidays
• Competitive wages
• Generous PTO
• Employee discounts (YMCA)
• Employee referral program
• HSA/FSA accounts
• Medical, dental, and vision insurance
• Tuition assistance up to $5250
• Loan repayments $200/month
• Casual Fridays
• Company paid life insurance policy
• Company paid long term disability
• Optional insurances (short term disability)
• Employee recognition events
• Employee Assistance Program (EAP)
• Free health screenings

VITAL DUTIES AND RESPONSIBILITIES

• Welcomes clients to the Crisis Center, conveys they are in a safe place and develops a supportive rapport.
• De-escalates clients as needed and interacts with clients from a posture of dignity and respect.
• Provides information and supports clients while making referrals to community services they prefer.
• Contributes to the Crisis Center's interdisciplinary treatment team decisions to maximize care for clients.
• Communicates with clients re: all options, aligning with their preferences whenever possible.
• Collaborates with client in creating and implementing a safety plan.
• Develops a discharge plan with the client.
• Provides follow up to clients post discharge, assisting them in accessing services and navigating barriers.
• Interacts with clients as peers by sharing common experiences.
• Assists clients in understanding and managing their symptoms.
• Assists clients in connecting with self-help groups when appropriate.
• Maintains strict confidentiality at all times.
• Participates in weekly clinical supervision with appropriately licensed/certified staff.
• Acts as an advocate for the client regarding needs, preferences, rights and responsibilities.
• Assist clients in gaining access to local programs and services, as well as tracking of client follow up.
• Completes electronic and paper medical record documentation as required.
• Attends staff meetings and crisis debriefings as scheduled.
• Interacts with clients supportively while performing necessary tasks such as contraband search, close observations, environmental checks, meals, paperwork.
• Communicates and documents critical incidents to supervisors regarding either employees or clients.
• Performs other duties as assigned.

COMPETENCIES

• Crisis response protocols and practice
• Excellent interpersonal communication skills
• Signs and symptoms of psychiatric and substance use disorders and treatments
• Clinical and ethical standards of practice
• Conveys a positive attitude and collaborative style with clients, staff and community partners
• Proficient in use of computer, electronic medical record and clinical documentation skills

EDUCATION AND EXPERIENCE

• High School Diploma required.
• Peer Recovery Coach Certification required.
• CPR Certification is required.
• CPI certification is required.
• One year of experience in mental health, peer coaching or related experience is preferred.
• Must have lived experience and be in long-term recovery (at least 3 years) from mental illness/substance abuse.

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